Support Medical Secretary
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Cwm Taf Morgannwg University Health Board Support Medical Secretary
The closing date is 05 November 2026
Job summary
The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the directorate based at the Princess of Wales Hospital.
The post holder will be required to work within a team using their own initiative and demonstrate excellent communication and organisational skills.
There are two positions available supporting Cardiology or Diabetes and Endocrinology.
This post is a fixed term/secondment for 12 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
The main purpose of this role will be to provide secretarial duties such asaudio typing of medical correspondence, mail and filing duties, managing patient pathways and liaising with staff, patients, relatives/carers and external partners.
A good understanding of the principles of Referral to Treatment guidelines is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.
This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our 'Croeso Candidate' booklet below for more information. If you have these Welsh language skills, please apply.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
We listen, learn, and improve
We treat everyone with respect
We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
110-AC218-0926-A
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac.
Person Specification
Qualifications
Essential
- RSA/OCR Level III or equivalent level of knowledge, skills and experience.
- Good standard of education.
Desirable
- Knowledge of medical terminology.
- Medical Secretary qualification eg. AMSPAR, ECDL.
Experience
Essential
- Previous experience in a secretarial role within a health setting.
- Experience of working in a busy office environment.
- Ability to prioritise and manage own workload.
Desirable
- Previous NHS experience
- Knowledge of NHS/Health Board applications, i.e. WPAS
Aptitude and Abilities
Essential
- Excellent keyboard and audio typing skills
- Excellent communication and telephone skills.
- Excellent organisational and time management skills.
- Confidentiality and diplomacy.
Desirable
- Welsh language speaking/listening skills at Level 3 or above
- Ability to work on own initiative and as part of a team.
Qualifications
Essential
- RSA/OCR Level III or equivalent level of knowledge, skills and experience.
- Good standard of education.
Desirable
- Knowledge of medical terminology.
- Medical Secretary qualification eg. AMSPAR, ECDL.
Experience
Essential
- Previous experience in a secretarial role within a health setting.
- Experience of working in a busy office environment.
- Ability to prioritise and manage own workload.
Desirable
- Previous NHS experience
- Knowledge of NHS/Health Board applications, i.e. WPAS
Aptitude and Abilities
Essential
- Excellent keyboard and audio typing skills
- Excellent communication and telephone skills.
- Excellent organisational and time management skills.
- Confidentiality and diplomacy.
Desirable
- Welsh language speaking/listening skills at Level 3 or above
- Ability to work on own initiative and as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
United Kingdom
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
United Kingdom
Employer's website
https://joinctm.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Admin Support Manager
Sharon Whelan
01443443443
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
110-AC218-0926-A
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
United Kingdom
Supporting documents
Privacy notice
Cwm Taf Morgannwg University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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