Medical Receptionist / Care Navigator
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The Alney Practice Medical Receptionist / Care Navigator
The closing date is 20 November 2026
Job summary
We are looking for a Medical Receptionist to join our friendly team.
The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.
We will be hiring for 2 roles and the shift pattern for these are as follows:
Role 1:
Monday 830am-130pm
Tuesday 2pm-630pm
Wednesday 830am-630pm
Thursday 830am-630pm
Role 2:
Monday 830am-130pm
Tuesday 830am-630pm
Wednesday 830am-130pm
Thursday 830am-130pm
Friday 830am-130pm
Previous Reception experience is desirable.
Main duties of the job
- Answering phones / queries
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- General administration duties
- Actioning and monitoring the practice email.
About us
The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.
Details
Date posted
02 November 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0226-26-0007
Job locations
16 Cheltenham Road
Gloucester
GL2 0LS
United Kingdom
Lassington Lane
Highnam
Gloucester
GL2 8DH
United Kingdom
Job description
Job responsibilities
For a full list of duties, please refer to the attached Job description.
- Answering phones / queries
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- General administration duties
Job description
Job responsibilities
For a full list of duties, please refer to the attached Job description.
- Answering phones / queries
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- General administration duties
Person Specification
Qualifications
Essential
- No specific qualifications required
Experience
Essential
- Good communication Skills
- Experience of handling phone calls
Desirable
- Previous experience in a reception/administration role within Gerneral Practice.
Qualifications
Essential
- No specific qualifications required
Experience
Essential
- Good communication Skills
- Experience of handling phone calls
Desirable
- Previous experience in a reception/administration role within Gerneral Practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Alney Practice
Address
16 Cheltenham Road
Gloucester
GL2 0LS
United Kingdom
Employer's website
https://thealneypractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
The Alney Practice
Address
16 Cheltenham Road
Gloucester
GL2 0LS
United Kingdom
Employer's website
https://thealneypractice.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Ilyas Piperdy
01452522709
Details
Date posted
02 November 2026
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A0226-26-0007
Job locations
16 Cheltenham Road
Gloucester
GL2 0LS
United Kingdom
Lassington Lane
Highnam
Gloucester
GL2 8DH
United Kingdom
Privacy notice
The Alney Practice's privacy notice (opens in a new tab)
Support links
© Crown copyright
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