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Directorate Support Manager - Urology & Audiology

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Stockport NHS Foundation Trust Directorate Support Manager - Urology & Audiology

The closing date is 09 November 2026

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Job summary

This is a fantastic development opportunity to join an experienced and supportive management team.

We are seeking a highly motivated and diligent candidate to work 37.5 hours per week, supporting the Urology & Audiology Management Team with the operational line management of administrative and medical staff. The postholders must possess excellent communication and listening skills and work as part of a team as well as autonomously.

Main duties of the job

o Monitor Cancer standardso Waiting list and pathway management, supporting the coordination of clinic capacity, utilisation and urgent/escalated appointments.

o Operational line management of administrative and clerical staffo Provision of accurate information.

o Management and delivery of RTT

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance - for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union- for local financial advice

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-ADM5URO-10-26

Job locations

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom


Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed

Job description

Job responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed

Person Specification

Education & Qualifications

Essential

  • Good general standard of Education
  • GCSE English or equivalent
  • Evidence of continued professional development

Desirable

  • Degree in relevant subject area

Knowledge

Essential

  • Knowledge of administrative procedures
  • Knowledge of specialised terminology
  • Managerial knowledge acquired through degree or equivalent experience or equivalent training and experience
  • Understanding of 18 week Referral To Treatment pathways

Desirable

  • Knowledge of NHS policies and procedures

Experience

Essential

  • Experience using Information Systems(MS Office in particular)
  • Experience of line management in an administrative environment
  • Experience of organising meetings/workshops, including selection of venue, provision of materials, coordinating meetings etc.
  • Experience managing, maintaining and developing paper based and/or computer filing systems

Desirable

  • NHS experience
  • Service development
  • Change management
  • Delivery of training and development
  • Undertaking of surveys & audits

Skills and Abilities

Essential

  • Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required
  • Ability to analyse business performance information
  • Ability to contribute to decisions on meeting business targets
  • Logical approach to problem solving
  • Keyboard skills/Advanced use of IT packages, manipulating data
  • Able to act independently using own initiative
  • Customer service skills

Desirable

  • Using computers to process large volumes of work

Work related circumstances

Essential

  • Able to respond to the needs of the service eg early/ late ad hoc meeting attendance or delivery

Person Specification

Education & Qualifications

Essential

  • Good general standard of Education
  • GCSE English or equivalent
  • Evidence of continued professional development

Desirable

  • Degree in relevant subject area

Knowledge

Essential

  • Knowledge of administrative procedures
  • Knowledge of specialised terminology
  • Managerial knowledge acquired through degree or equivalent experience or equivalent training and experience
  • Understanding of 18 week Referral To Treatment pathways

Desirable

  • Knowledge of NHS policies and procedures

Experience

Essential

  • Experience using Information Systems(MS Office in particular)
  • Experience of line management in an administrative environment
  • Experience of organising meetings/workshops, including selection of venue, provision of materials, coordinating meetings etc.
  • Experience managing, maintaining and developing paper based and/or computer filing systems

Desirable

  • NHS experience
  • Service development
  • Change management
  • Delivery of training and development
  • Undertaking of surveys & audits

Skills and Abilities

Essential

  • Communicate business sensitive information; agreement or co-operation from NHS staff at all levels of the organisation is required
  • Ability to analyse business performance information
  • Ability to contribute to decisions on meeting business targets
  • Logical approach to problem solving
  • Keyboard skills/Advanced use of IT packages, manipulating data
  • Able to act independently using own initiative
  • Customer service skills

Desirable

  • Using computers to process large volumes of work

Work related circumstances

Essential

  • Able to respond to the needs of the service eg early/ late ad hoc meeting attendance or delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Stockport NHS Foundation Trust

Address

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom


Employer's website

http://www.stockport.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Acting Directorate Manager

Amy Wright

[email protected]

01614194255

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

362-ADM5URO-10-26

Job locations

Stockport NHS Foundation Trust

Poplar Grove

Stockport

SK2 7JE

United Kingdom


Supporting documents

Privacy notice

Stockport NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

41 842 £

Based on 39 offers with salary for Jobs in Stockport

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