Access Assistant Access Inpatients
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Walsall Healthcare NHS Trust Access Assistant Access Inpatients
The closing date is 16 November 2026
Job summary
- To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
- Using initiative to ensure that patients are booked in line with local and national access targets.
- Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of Operations-Corporate Services
- working pattern Wednesday, Thursday, Friday - 9.00 am - 5pm
PLEASE NOTE THAT THIS POST IS SUBJECT TO CLOSING EARLY IF A LARGE NUMBER OF APPLICATIONS IS RECEIVED.
Main duties of the job
An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly Inpatient Access team.
The Inpatient Access Administrators provide a focal point for inpatients and are responsible for booking a variety of theatre sessions across the trust.
You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions. You must have a flexible approach and possess effective communication skills.
You must be a confident, diplomatic, team player who will thrive in a busy environment.
Knowledge of the Patient Administration System is vital in this frontline role to provide support in the smooth running of this office.
For further information please contact Jayne Harris 01922 721172 ext 6835
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
407-SURGERY-8362397-A
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Job description
Job responsibilities
- To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
- Using initiative to ensure that patients are booked in line with local and national access targets.
- Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services
For further details / informal visits contact:
Name
Jayne Harris
Job title
Elective Access Manager
Email address
Telephone number
01922 721172
Additional contact information
For further information or an informal visit please contact Jayne Harris
Job description
Job responsibilities
- To work in an Inpatient Access Team environment to provide a professional efficient and effective centralised booking service for a variety of theatre sessions.
- Using initiative to ensure that patients are booked in line with local and national access targets.
- Plan, organise and prioritise own workload, while accepting direction and delegation from Consultant Level, Inpatient Access Supervisor/ Deputy Divisional Director of OperationsCorporate Services
For further details / informal visits contact:
Name
Jayne Harris
Job title
Elective Access Manager
Email address
Telephone number
01922 721172
Additional contact information
For further information or an informal visit please contact Jayne Harris
Person Specification
Experience with patient management Systems
Essential
- Experience with patient management systems
- Experience using CareFlow, FUSION, My pre-op
- Experience using Microsoft Office products
- Experience of using reports
Good standard level of Education (2 GCSE's or equivalent
Essential
- Good standard level of education (2 GCSE's or equivalent)
- NVQ 2 or 3 in customer services
Background
Essential
- Previous experience in booking TCIs
- Previous experience in speciality working
Good Keyboard, IT and administration skills
Essential
- Good Communication Skills
- Previous Adminstration Experience in a NHS setting
- Previous Customer Service Experience
Desirable
- customer care skills
Experience with patient management Systems
Essential
- Experience with patient management systems
- Experience using CareFlow, FUSION, My pre-op
- Experience using Microsoft Office products
- Experience of using reports
Good standard level of Education (2 GCSE's or equivalent
Essential
- Good standard level of education (2 GCSE's or equivalent)
- NVQ 2 or 3 in customer services
Background
Essential
- Previous experience in booking TCIs
- Previous experience in speciality working
Good Keyboard, IT and administration skills
Essential
- Good Communication Skills
- Previous Adminstration Experience in a NHS setting
- Previous Customer Service Experience
Desirable
- customer care skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
https://walsallhealthcare.nhs.uk (Opens in a new tab)
Employer details
Employer name
Walsall Healthcare NHS Trust
Address
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Employer's website
https://walsallhealthcare.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Elective Access Manager
Jayne Harris
01922656835
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
407-SURGERY-8362397-A
Job locations
Walsall Manor Hospital
Moat Road
Walsall
WS2 9PS
United Kingdom
Supporting documents
Privacy notice
Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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