Business Development Support Manager

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University College London Hospitals NHS Foundation Trust Business Development Support Manager

The closing date is 16 November 2026

Apply for this job

Job summary

An exciting opportunity to join UCLH's Research Business Development team

University College London Hospitals NHS Foundation Trust (UCLH) is one of the UK's most research-active NHS organisations, with a strong reputation for high-quality clinical research.

The Joint Research Office (JRO) is seeking an experienced and motivated Business Development Support Manager, with excellent interpersonal skills, relevant experience in research management, feasibility and performance monitoring.

This is a key operational role supporting the delivery of UCLH's commercial research strategy. You will work across the Trust and with external sponsors, CROs and industry partners to support the development and growth of clinical research activity across the organisation.

Main duties of the job

o Lead the operational management and coordination of commercial research feasibility and EOI processes across UCLH.o Act as a key point of contact for sponsors, CROs and other external stakeholders regarding research opportunities and feasibility.o Identify appropriate investigators and research teams and coordinate high-quality responses to study opportunities.o Monitor commercial research activity, recruitment and delivery against agreed performance measures.o Analyse research data and business intelligence to identify trends, risks, barriers and opportunities for improvement.o Work proactively with clinical, research and support teams to resolve operational and delivery challenges.o Develop and maintain systems and processes for tracking feasibility, performance and research opportunities.o Horizon scan for new commercial research opportunities and support their development across the Trust.o Build and maintain effective relationships with sponsors, CROs and other industry partners.

About us

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-8388716-A

Job locations

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

An exciting opportunity to join UCLHs Research Business Development team

University College London Hospitals NHS Foundation Trust (UCLH) is one of the UKs most research-active NHS organisations, with a strong reputation for high-quality clinical research.

The Joint Research Office (JRO) is seeking an experienced and motivated Business Development Support Manager, with excellent interpersonal skills, relevant experience in research management, feasibility and performance monitoring.

This is a key operational role supporting the delivery of UCLHs commercial research strategy. You will work across the Trust and with external sponsors, CROs and industry partners to support the development and growth of clinical research activity across the organisation.

About the role

You will provide operational leadership and business intelligence to support the development and performance of UCLHs commercial research portfolio.

A major focus of the role will be the coordination, facilitation and operational management of the research feasibility processes across the Trust. You will work with external stakeholders to identify study opportunities, match them with appropriate investigators and research teams, coordinate high-quality feasibility responses and ensure submissions are delivered within required timescales.

You will also play a key role in monitoring research performance, using data and intelligence to identify risks, barriers and underperformance and working collaboratively with clinical and research teams to address these.

The role offers an opportunity to make a tangible contribution to how UCLH identifies, secures and delivers commercial research, while helping to improve processes and the experience of both internal research teams and external industry partners.

About youWe are looking for an individual with experience of working in clinical research, research management, NHS, academia, industry or a related environment, who can combine strong operational and analytical skills with excellent stakeholder management.

You will have: Experience of working within a health research or clinical research environment. A good understanding of clinical research delivery and the research governance environment. Experience of managing projects and delivering against deadlines and objectives. Strong analytical skills, with the ability to interpret data from multiple sources and use it to inform decision-making. Excellent communication and presentation skills, with the ability to communicate complex information clearly to different audiences. Proven experience of building effective relationships with a wide range of stakeholders. Experience of developing and implementing systems, processes or service improvements. The ability to manage competing priorities and work independently using your initiative. Strong organisational and problem-solving skills. Experience of working collaboratively across organisational and professional boundaries.

Experience of commercially sponsored clinical research, research business development, industry engagement or working with pharmaceutical companies and CROs would be highly desirable.

Why join us?

This is an opportunity to join a high-performing research environment and play a central role in strengthening UCLHs commercial research portfolio.

You will work with clinicians, researchers, research support teams, senior leaders and leading life sciences organisations, gaining broad exposure to the full commercial research pathway.

You will also have the opportunity to: Influence and improve how commercial research opportunities are identified and delivered. Use data and business intelligence to drive research performance and improvement. Develop relationships with leading pharmaceutical, biotechnology and CRO organisations. Work within one of the UKs leading research-active NHS Trusts. Develop your expertise in research business development, operational delivery and industry engagement.

Support the development and implementation of the UCLH commercial research strategy. Contribute to projects that improve research processes, performance and operational delivery. Develop reports, presentations and business intelligence for senior research leadership. Support the development of external-facing information and materials promoting UCLHs research capabilities. Provide line management and operational support to staff within the Business Development service. Deputise for the Business Development Manager as required.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Job description

Job responsibilities

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

An exciting opportunity to join UCLHs Research Business Development team

University College London Hospitals NHS Foundation Trust (UCLH) is one of the UKs most research-active NHS organisations, with a strong reputation for high-quality clinical research.

The Joint Research Office (JRO) is seeking an experienced and motivated Business Development Support Manager, with excellent interpersonal skills, relevant experience in research management, feasibility and performance monitoring.

This is a key operational role supporting the delivery of UCLHs commercial research strategy. You will work across the Trust and with external sponsors, CROs and industry partners to support the development and growth of clinical research activity across the organisation.

About the role

You will provide operational leadership and business intelligence to support the development and performance of UCLHs commercial research portfolio.

A major focus of the role will be the coordination, facilitation and operational management of the research feasibility processes across the Trust. You will work with external stakeholders to identify study opportunities, match them with appropriate investigators and research teams, coordinate high-quality feasibility responses and ensure submissions are delivered within required timescales.

You will also play a key role in monitoring research performance, using data and intelligence to identify risks, barriers and underperformance and working collaboratively with clinical and research teams to address these.

The role offers an opportunity to make a tangible contribution to how UCLH identifies, secures and delivers commercial research, while helping to improve processes and the experience of both internal research teams and external industry partners.

About youWe are looking for an individual with experience of working in clinical research, research management, NHS, academia, industry or a related environment, who can combine strong operational and analytical skills with excellent stakeholder management.

You will have: Experience of working within a health research or clinical research environment. A good understanding of clinical research delivery and the research governance environment. Experience of managing projects and delivering against deadlines and objectives. Strong analytical skills, with the ability to interpret data from multiple sources and use it to inform decision-making. Excellent communication and presentation skills, with the ability to communicate complex information clearly to different audiences. Proven experience of building effective relationships with a wide range of stakeholders. Experience of developing and implementing systems, processes or service improvements. The ability to manage competing priorities and work independently using your initiative. Strong organisational and problem-solving skills. Experience of working collaboratively across organisational and professional boundaries.

Experience of commercially sponsored clinical research, research business development, industry engagement or working with pharmaceutical companies and CROs would be highly desirable.

Why join us?

This is an opportunity to join a high-performing research environment and play a central role in strengthening UCLHs commercial research portfolio.

You will work with clinicians, researchers, research support teams, senior leaders and leading life sciences organisations, gaining broad exposure to the full commercial research pathway.

You will also have the opportunity to: Influence and improve how commercial research opportunities are identified and delivered. Use data and business intelligence to drive research performance and improvement. Develop relationships with leading pharmaceutical, biotechnology and CRO organisations. Work within one of the UKs leading research-active NHS Trusts. Develop your expertise in research business development, operational delivery and industry engagement.

Support the development and implementation of the UCLH commercial research strategy. Contribute to projects that improve research processes, performance and operational delivery. Develop reports, presentations and business intelligence for senior research leadership. Support the development of external-facing information and materials promoting UCLHs research capabilities. Provide line management and operational support to staff within the Business Development service. Deputise for the Business Development Manager as required.

Come and be a part of the best NHS trust in England to work for, according to our staff*

* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.

UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?

Person Specification

Knowledge and Qualifications

Essential

• Educated to degree level or equivalent
• Postgraduate level qualification or equivalent extensive experience
• Knowledge and detailed understanding of national R&D priorities and developments
• Expert knowledge and practical application of the UK Research Governance Framework and ethics procedures
• Knowledge of legislation and regulation relevant to healthcare research
• Knowledge of DHSC, NIHR, Research Council and Charity funding streams

Experience

Essential

• Relevant and proven experience within a health research environment /research governance role
• Relevant project management experience
• Experience in applying relevant legislation to the set-up and delivery of research
• Relevant research management experience in NHS, Academia or Industry
• Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators
• Dissemination of complex, specialist information to internal and external stakeholders
• Allocation of tasks and projects to others and supervision of outcomes
• Experience in Project Management
• Formal Presentations

Desirable

• Analysing practices and implementing policies or systems to improve outcomes
• Experience in compiling and submitting research grant or other funding applications

Skills and Abilities

Essential

• Evidence of complex relationship building with stakeholders
• Advanced numeracy and problem solving skills
• Experience of working with Microsoft, Word, Excel and PowerPoint.
• Experience of using databases and of data analytical skills including the analysis of multiple sources of information to ensure compliance with targets and regulatory requirements
• Initiating and delivery projects to targets
• Ability to prioritise conflicting and changing demands
• Ability to work independently and on own initiative
• Experience of delivering training to healthcare or research professionals

Communication

Essential

• Familiarity with medical terminology
• Proven ability to proactively drive forward change and develop new systems and processes for working

Personal and People Development

Essential

• Excellent communication skills, written and verbal
• Strong desire to share best practice and find improvements in service delivery
• Flexible approach
• Team Player

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

Person Specification

Knowledge and Qualifications

Essential

• Educated to degree level or equivalent
• Postgraduate level qualification or equivalent extensive experience
• Knowledge and detailed understanding of national R&D priorities and developments
• Expert knowledge and practical application of the UK Research Governance Framework and ethics procedures
• Knowledge of legislation and regulation relevant to healthcare research
• Knowledge of DHSC, NIHR, Research Council and Charity funding streams

Experience

Essential

• Relevant and proven experience within a health research environment /research governance role
• Relevant project management experience
• Experience in applying relevant legislation to the set-up and delivery of research
• Relevant research management experience in NHS, Academia or Industry
• Data analytical skills (both quantitative and qualitative) including the analysis of multiple sources of information to ensure compliance with targets and performance indicators
• Dissemination of complex, specialist information to internal and external stakeholders
• Allocation of tasks and projects to others and supervision of outcomes
• Experience in Project Management
• Formal Presentations

Desirable

• Analysing practices and implementing policies or systems to improve outcomes
• Experience in compiling and submitting research grant or other funding applications

Skills and Abilities

Essential

• Evidence of complex relationship building with stakeholders
• Advanced numeracy and problem solving skills
• Experience of working with Microsoft, Word, Excel and PowerPoint.
• Experience of using databases and of data analytical skills including the analysis of multiple sources of information to ensure compliance with targets and regulatory requirements
• Initiating and delivery projects to targets
• Ability to prioritise conflicting and changing demands
• Ability to work independently and on own initiative
• Experience of delivering training to healthcare or research professionals

Communication

Essential

• Familiarity with medical terminology
• Proven ability to proactively drive forward change and develop new systems and processes for working

Personal and People Development

Essential

• Excellent communication skills, written and verbal
• Strong desire to share best practice and find improvements in service delivery
• Flexible approach
• Team Player

Responsibilities towards promoting Equality Diversity and Inclusion

Essential

• Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer details

Employer name

University College London Hospitals NHS Foundation Trust

Address

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

Employer's website

https://www.uclh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Shamimul Islam

[email protected]

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£47,951 to £56,863 a year Per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

309-UCLH-8388716-A

Job locations

University College London Hospitals

250 Euston Road

London

NW1 2PG

United Kingdom

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