Specialty Administrator ENT
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Somerset NHS Foundation Trust Specialty Administrator ENT
The closing date is 15 November 2026
Job summary
We are seeking to recruit for a Secretary who has a passion for high quality customer care to work within the ENT Department. This is a full time role.You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.If you think that you are the right person for the job, we would love to hear from you.
Main duties of the job
Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessaryPrioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
- Flexible working options to help you balance work and life
- NHS pension scheme for long-term financial security
- Generous annual leave allowance to recharge and relax
- A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-OR-6093
Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
United Kingdom
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Job description
Job responsibilities
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- Minimum of 5 GSCEs including English Language and Maths or functional skills
- Level 3 qualifications or equivalent level of experience
- RSA/OCR III or equivalent typing/word processing including audio typing
Experience
Essential
- Audio typing/word processing
- Evidence of prioritising workloads/good time management
- Proven experience of working well as part of a team
Desirable
- Previous secretarial experience
- Experience of working in a healthcare setting/previous experience of NHS administration processes
- Experience of dealing with patients/customers
- Supervisory/HR experience
Additional Criteria
Essential
- IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
- Knowledge of medical terminology
- Working knowledge of secretarial/administrative procedures and systems
- Problem solving
Qualifications
Essential
- Minimum of 5 GSCEs including English Language and Maths or functional skills
- Level 3 qualifications or equivalent level of experience
- RSA/OCR III or equivalent typing/word processing including audio typing
Experience
Essential
- Audio typing/word processing
- Evidence of prioritising workloads/good time management
- Proven experience of working well as part of a team
Desirable
- Previous secretarial experience
- Experience of working in a healthcare setting/previous experience of NHS administration processes
- Experience of dealing with patients/customers
- Supervisory/HR experience
Additional Criteria
Essential
- IT literate; including recent experience of using Microsoft packages such as Word, Outlook and Excel
- Knowledge of medical terminology
- Working knowledge of secretarial/administrative procedures and systems
- Problem solving
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Somerset NHS Foundation Trust
Address
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
United Kingdom
Employer's website
https://www.somersetft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Senior Operational Manager
Jessica Green
Details
Date posted
02 November 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
184-OL-OR-6093
Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
United Kingdom
Supporting documents
Privacy notice
Somerset NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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