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Receptionist

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Employment type not specifiedExperience not specifiedTooting

St George's University Hospitals NHS Foundation TrustTooting

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St George's University Hospitals NHS Foundation Trust

Receptionist

The closing date is 16 November 2026

Apply for this job

Job summary

To be an efficient and flexible member of the SWL Pathology team providing consistently high quality and professional service to all users of the service. The specific aim of the Receptionist role is to provide a comprehensive reception service.

1. To act as a primary contact for SWL Pathology, portraying a positive image of SWL Pathology to all visitors.2. To carry out receptionist duties, greeting and directing visitors and arranging for collection from reception where necessary. 3. To make SWL Pathology's first point of contact a welcoming one. 4. To contribute to the efficient and effective running of SWL Pathology.

Main duties of the job

To answer telephone enquiries, take messages and ensure prompt delivery to the correct person.
To help patients/members of the public, stakeholders andcontractors access our services and find the right information/place.
To deal with internal and external enquires to the department, including providing results where appropriate.
To sort departmental mail and reports.
To prepare and type letters, reports and other documents.
To record communications with the department as required
To maintain a record of results issued by telephone or email following a telephone enquiry.
To implement quality control systems within the office.
To photocopy and send emails as required.

About us

South West London Pathology (SWLP) is an NHS partnership providing a highly dependable, clinically assured and cost effective diagnostic pathology service. SWLP is a pathology partnership between Croydon Health Services NHS Trust, Epsom and St Helier University Hospitals NHS Trust, Kingston Hospital NHS Foundation Trust and St George's University Hospitals NHS Foundation Trust which provides a single, integrated pathology service for hospitals and GPs across South West London and beyond.

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£31,066 a year

Per annum pro-rata incl HCAS (inner)

Contract

Permanent

Working pattern

Full-time

Reference number

200-STG-713119--8350766-DK

Job locations

St Georges University Hospitals NHS Foundation Trust

Blackshaw Road, Tooting

Tooting

SW17 0QT

United Kingdom

Job description

Job responsibilities

Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification

Job description

Job responsibilities

Person Specification

Qualifications

Essential

GCSE / O levels in Maths and English Language, or Science or equivalent
Proficiency in written and spoken english

Knowledge and Experience

Essential

Experience within an administration role

Desirable

Previous reception experience
NHS experience

Skills and Abilities

Essential

Accuracy and attention to detail
Able to communicate information accurately
Able to follow written methodologies and/or protocols
Basic computer skills
Organised and methodical
Able to work as part of a team
Awareness of health & safety issues
Able to strictly follow protocols and procedures

Other relevant requirements

Essential

Good manual dexterity
Able to perform light physical work

Person Specification

Qualifications

Essential

GCSE / O levels in Maths and English Language, or Science or equivalent
Proficiency in written and spoken english

Knowledge and Experience

Essential

Experience within an administration role

Desirable

Previous reception experience
NHS experience

Skills and Abilities

Essential

Accuracy and attention to detail
Able to communicate information accurately
Able to follow written methodologies and/or protocols
Basic computer skills
Organised and methodical
Able to work as part of a team
Awareness of health & safety issues
Able to strictly follow protocols and procedures

Other relevant requirements

Essential

Good manual dexterity
Able to perform light physical work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges University Hospitals NHS Foundation Trust

Blackshaw Road, Tooting

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

St George's University Hospitals NHS Foundation Trust

Address

St Georges University Hospitals NHS Foundation Trust

Blackshaw Road, Tooting

Tooting

SW17 0QT

United Kingdom

Employer's website

https://www.stgeorges.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Central Pathology Reception Manager

Hamza Sharif

[email protected]

02087252219

Details

Date posted

02 November 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£31,066 a year

Per annum pro-rata incl HCAS (inner)

Contract

Permanent

Working pattern

Full-time

Reference number

200-STG-713119--8350766-DK

Job locations

St Georges University Hospitals NHS Foundation Trust

Blackshaw Road, Tooting

Tooting

SW17 0QT

United Kingdom

Supporting documents

Privacy notice

St George's University Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)

Support links

Market insight

78 630 £

78 630 £78 630 £

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