Receptionist

Job Advert Skip to main content

document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');

Cookies on NHS Jobs

We've put some small files called cookies on your device to help us make improvements to our site.

To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.

Accept analytics cookies Do not accept analytics cookies

Jobs

Menu

• Sign in
• Create an account

• English
• Cymraeg

Menu Close menu

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

• Search
• Sign in
• Create an account
• Display in Welsh (Cymraeg)

BETA Your feedback will help us to improve this service.

NTW Solutions Limited Receptionist

The closing date is 09 November 2026

Apply for this job

Job summary

As a receptionist you'll be the first point of contact for anyone visiting the site, providing a friendly and professional welcome. You'll greet patients, visitors, staff and contractors, answering queries and ensuring everyone feels supported

Main duties of the job

Providing a high quality efficient reception service and acting as a first point of contact.You'll provide a warm welcome to patients, visitors, staff, contractors and anyone else who visits the site and answer any queries.You'll answer the phone and deal with any queries people haveBeing proactive and working with a range of teams to deal with and resolve any issues you are faced with.Carrying out a range of clerical and administrative tasks, for the reception itself, as well as other teams.Issuing and controlling access to keys and fobs.You will come into contact with patients and need to be conscious of your safety as well as mindful of their needs. In addition you may be present during difficult situations

About us

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our digital teams support the vital systems the NHS relies on, our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

£26,499 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

263-SOL-FAC26-062-A

Job locations

Benton House

Sandyford Road

Newcastle Upon Tyne

NE2 1QE

United Kingdom

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band B (£13.55 per hour)

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Job description

Job responsibilities

Please find attached job description for full details.

Pay: Band B (£13.55 per hour)

We welcome your application.

Please note that all jobs will be appointed on the NTW Solutions Limited terms and conditions (not NHS/A4C terms).

If you currently work for NTW Solutions on AfC terms and conditions, you will be given the choice to retain these or move onto NTW Solutions terms and conditions. Please note that the above advertised salary will not apply if you choose to remain on AfC. Anyone currently paying into the NHS Pension scheme will be able to retain this.

Person Specification

Person Specifiction

Desirable

• Dealing with customers and the general public
• Reception work or similar
• Using, managing and maintaining administrative systems

Skills and Knowledge

Essential

• Computer skills including Microsoft software
• Good communication skills
• Good organisational and planning skills
• Ability to prioritise and process information according to urgency
• Must be able to meet the mobility requirements of the post

Education and Qualifications

Essential

• General education at GCSE level

Person Specification

Person Specifiction

Desirable

• Dealing with customers and the general public
• Reception work or similar
• Using, managing and maintaining administrative systems

Skills and Knowledge

Essential

• Computer skills including Microsoft software
• Good communication skills
• Good organisational and planning skills
• Ability to prioritise and process information according to urgency
• Must be able to meet the mobility requirements of the post

Education and Qualifications

Essential

• General education at GCSE level

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NTW Solutions Limited

Address

Benton House

Sandyford Road

Newcastle Upon Tyne

NE2 1QE

United Kingdom

Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)

Employer details

Employer name

NTW Solutions Limited

Address

Benton House

Sandyford Road

Newcastle Upon Tyne

NE2 1QE

United Kingdom

Employer's website

https://www.ntwsolutions.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Site Manager - Facilities

Jean Richardson

[email protected]

07815477964

Details

Date posted

02 November 2026

Pay scheme

Other

Salary

£26,499 a year

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

263-SOL-FAC26-062-A

Job locations

Benton House

Sandyford Road

Newcastle Upon Tyne

NE2 1QE

United Kingdom

Supporting documents

Privacy notice

NTW Solutions Limited's privacy notice (opens in a new tab)

Support links

• Privacy policy
• Terms and conditions
• Accessibility Statement
• Cookies
• Help and guidance

© Crown copyright