Patient Administration Clerk

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Royal Surrey NHS Foundation Trust Patient Administration Clerk

The closing date is 04 November 2026

Apply for this job

Job summary

The Oncology division at the Royal Surrey is looking for an enthusiastic applicant to join us as a Patient Administration Clerk on a temporary basis until March 2027

We are looking for someone who is engaged and experienced in patient administration to join our busy and forward thinking Oncology division. The role will require working within our wider administration team, supporting the division with providing a high quality outpatient & administrative service.We are looking for someone who has excellent communication and organisational skill, with a good understanding of IT systems.

Here at the Cancer Centre, we aim to provide first class, high quality care for all of our patients in a friendly and professional setting. Our services have received national recognition and praise and our patients benefit from the latest and most innovative treatments available, delivered by a team of committed and highly skilled staff. You will be joining our team of Oncologists, Specialist Registrars, Specialty Doctors, SHOs, AHP's and Specialist Nurses. The Oncology division puts patients at the heart of everything we strive to deliver and achieve.

The division has recently completed its £6+ million expansion and refurbishment project of the outpatient areas to improve and modernise the overall patient experience, increase the centre's footfall and provide spaces that better serve patient privacy and dignity.

Main duties of the job

The Patient Administration Clerk role is a key position within the Division's Outpatient administration structure, assisting with providing a high-quality Outpatient service.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Adverts may close early, so you are encouraged to apply as soon as possible.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year per annum pro rata includes HCAS

Contract

Fixed term

Duration

4 months

Working pattern

Part-time

Reference number

384-JH-EMF21580-B3

Job locations

Oncology A & C

Guildford

GU2 7XX

United Kingdom

Job description

Job responsibilities

Provide support across a range of administrative functions including appointments, registrations, reception, day unit admissions and clinic preparation, dealing with enquiries from outpatient staff, referring practitioners, patients and other health service organisations.

Job description

Job responsibilities

Provide support across a range of administrative functions including appointments, registrations, reception, day unit admissions and clinic preparation, dealing with enquiries from outpatient staff, referring practitioners, patients and other health service organisations.

Person Specification

Qualifications

Essential

• Good standard of general education
• Grade C or above GC(S)E or equivalent English Language
• Previous experience of dealing with the general public
• Good communication skills with the ability to communicate with staff and the public
• Confident standard of computer literacy
• Experience of using databases
• Understanding of data protection & confidentiality issues

Desirable

• Understanding of data Protection & confidentiality issues.
• Previous experience in an administrative role
• A good understanding of NHS administrative systems
• Confident standards of computer literacy (training will be provided)
• Previous NHS experience

Person Specification

Qualifications

Essential

• Good standard of general education
• Grade C or above GC(S)E or equivalent English Language
• Previous experience of dealing with the general public
• Good communication skills with the ability to communicate with staff and the public
• Confident standard of computer literacy
• Experience of using databases
• Understanding of data protection & confidentiality issues

Desirable

• Understanding of data Protection & confidentiality issues.
• Previous experience in an administrative role
• A good understanding of NHS administrative systems
• Confident standards of computer literacy (training will be provided)
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Oncology A & C

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Surrey NHS Foundation Trust

Address

Oncology A & C

Guildford

GU2 7XX

United Kingdom

Employer's website

https://www.royalsurrey.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Oncology Bookings Team Leader

Michelle Pullen

[email protected]

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,106 to £28,850 a year per annum pro rata includes HCAS

Contract

Fixed term

Duration

4 months

Working pattern

Part-time

Reference number

384-JH-EMF21580-B3

Job locations

Oncology A & C

Guildford

GU2 7XX

United Kingdom

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