Office Administrator

Title: Office Administrator

Location: York

Contract duration-initial 3 month, but up to 6, potential for longer.

37 hour week

Monday-Friday, 7.30/8 to 3.30/4. Time aren't concrete but are working with Europe so slightly earlier than regular 9-5.

Salary: £14.50 per hour

In the office minimum 3 days a week; 5 days initially.

Your impact

You will perform a variety of roles that range from tracking loads, to working with carriers and clients stakeholders to find solutions to delays, dealing with the unexpected but ultimately ensuring that all European market queries are dealt with, and every load arrives. All this whilst supporting the KPI balance of cost and service.

The main aim for this role is to drive end to end Inter-Market transportation service across Clients markets and category businesses in Europe.

Your responsibilities will include:

• Following THUB strategies to support the balance of cost and service.
• Working with hauliers to find viable international transport solutions.
• Identifying and escalating gaps, that do not support the THUB strategy with carriers, to ensure key KPIs such as service, cost, and performance are met.
• Be an operational point of contact for haulier enquiries and client stakeholders, proactively communicating regarding load status and resolution action plans.
• Problem solving and identifying issues related to not meeting expected standards affecting carriers, DC's, customers, traffic, weather, etc., and work with wider team to develop effective solutions. These solutions should drive improvements in performance.

Your ingredients for success

• The ideal candidate will understand Supply Chain end to end processes and will have some experience of an operational environment, ideally transport
• You will be proactive and creative to find solutions
• You will have strong communication skills, the ability to build effective working relationships across Europe and a problem-solving mentality

You will also:

• Be fluent in English (speaking and writing) - Essential
• Ideally have language skills in either Spanish, Polish, German, French or Turkish - Desirable but not essential.
• Be data driven and able to use analytics to drive results.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.