Credit Controller

Credit Controller, Witham

• Salary: £29,000 -£31,000per annum
• Job Type:12-month FTC (maternity cover)
• Hours: Monday to Friday 8am-5pm (1 hour lunch)
• Free parking on site
• Start date: Early December

We are seeking a Credit Controller to join a busy finance team on a 12-month fixed-term maternity cover contract. This is a great opportunity for someone with strong communication skills, excellent attention to detail, and the ability to manage a debtor's ledger effectively. The successful Credit Controller will work closely with the wider Finance and Administration team to support the prompt collection of outstanding payments while assisting with related administrative duties where needed.

Day-to-day of the role

• Manage collection of the debtor's ledger and proactively chase outstanding balances by phone throughout the month.
• Deal with invoice queries promptly and work towards timely resolution.
• Send invoices to customers via email and post
• Provide regular updates and appropriate feedback to senior colleagues on account status and collection progress.
• Send and respond to emails relating to customer accounts and overdue balances.
• Issue letters in relation to overdue accounts where required.
• Liaise with invoice finance providers or solicitors when accounts become seriously overdue.
• Record payments on the internal system and assist with banking cheques and cash when needed.
• Monitor customer credit limits, carry out initial credit checks and support POD requests to help ensure prompt payment.
• Allocate payments received by BACS, cheque & credit card

Required Skills & Qualifications

• Previous experience in a Credit Controller or similar accounts receivable position.
• Ability to work on your own initiative while also supporting colleagues across the wider team.
• Strong telephone manner with confident written and verbal communication skills.
• Good administrative and organisational skills with a high level of accuracy.
• Experience using computer systems, including MS Office and particularly Excel.
• Ability to adapt to changing business needs and switch priorities when required.
• Willingness to learn new systems and processes, with training provided where needed.