Royal Mail - Team Leader - Stoke on Trent

Are you detail-oriented & thrive in a fast-paced, high-energy environment?

Angard Staffing is seeking a dynamic & experienced individual to join our team as a Parcel Hub Team Leader. This is a fantastic opportunity to lead operations in a fast-paced, strategically important environment.

What You'll Be Doing

As a Parcel Hub Team Leader, you will be responsible for overseeing shift operations, ensuring safety compliance, managing resources, & driving performance across key metrics. You will lead a team to deliver exceptional service & operational efficiency.

Key Responsibilities

* Ensure risk assessments & safe systems of work are in place & followed

* Manage shift budgets & drive achievement of performance metrics

* Plan & allocate resources effectively in collaboration with other managers

* Maximise automation throughput & manage maintenance escalations

* Lead & support team performance reviews & development

* Foster a collaborative & inclusive team culture

* Manage stakeholder relationships & lead change initiatives

* Act as the Dedicated Person In Control (PIC) when required

What We're Looking For

Our ideal candidate:

* Strong planning & project management skills

* Excellent data analysis & problem-solving abilities

* Effective stakeholder management & communication skills

* Resilience & enthusiasm in a high-pressure environment

* Experience in managing large teams & operations, ideally with automation

* Proficiency in IT systems & budget management

* Experience with Continuous Improvement & change management

* PIC training & ability to work with complex system data

Pay & Shifts

The table below outlines the pay rates applicable for Team Manager roles within our Mail Centres & Parcel Hubs. The rates displayed are payable for the entirety of your shift where the shift description criteria is met. Rates may be subject to change during busy periods. Angard Staffing will communicate any change to your pay rates in advance. Typical shift patterns & pay:

Pay Rate per hour

• Morning Shift (06:00-14:00) £20.00
• Afternoon Shift 14:00-22:00) £20.00
• Night Shift (22:00-06:00) £22.00
• Bank Holidays (All Day) £30.00

Important Information

This role is for the Christmas period. Assignments are temporary & will automatically end when the site closes for the Christmas season. The anticipated closing date is 18th December 2026, although this is subject to change.

Interested? Let Us Know!

If you're ready to be part of a vital service & enjoy hands-on, active work, we'd love to hear from you