Healthcare Assistant (HCA)

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Prometheus Safe and Secure Healthcare Assistant (HCA)

The closing date is 27 January 2027

Apply for this job

Job summary

Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.

Main duties of the job

Key Responsibilities

Patient Care & Support

• Assist qualified nurses in delivering safe and effective patient transfers.

• Provide compassionate, person-centred care while maintaining patient dignity, comfort and wellbeing.

• Offer reassurance, emotional support and crisis intervention to individuals experiencing mental health difficulties.

Safety & Crisis Management

• Respond calmly and professionally to challenging situations and emergencies.

• Apply appropriate de-escalation techniques and approved interventions in line with training and company policies.

• Follow safeguarding procedures to protect vulnerable adults and children.

Patient Transfers & Transportation

• Drive company ambulances when required, ensuring safe and comfortable journeys.

• Conduct pre-journey vehicle and equipment checks, promptly reporting any concerns.

• Support safe patient movement and transportation in accordance with risk assessments and care plans.

Communication & Documentation

• Complete accurate patient records, risk information and clinical handovers to ensure continuity of care.

• Communicate effectively with patients, colleagues and external healthcare professionals.

• Build positive working relationships while promoting equality, diversity and inclusion.

Professional Development & Compliance

• Participate in mandatory training, team meetings and professional reviews.

• Maintain high standards of professionalism, confidentiality and accountability.

• Follow Prometheus policies, procedures and relevant healthcare legislation.

About us

Prometheus Safe & Secure is a specialist provider of secure patient transport and enhanced observation services for people with mental health needs. Operating 24 hours a day, 7 days a week across the UK, we work in partnership with the NHS and private healthcare providers to deliver safe, dignified and compassionate support when it is needed most. Our services include secure patient transport for planned and urgent transfers, including those under the Mental Health Act, as well as enhanced observation and "bed watch" support in hospitals, A&E departments and Section 136 suites. Every journey and placement is managed with patient safety, dignity and respect at the forefront.

Details

Date posted

27 October 2026

Pay scheme

Other

Salary

£30,225 to £30,225 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1793092985-E010S

Job locations

Birmingham

B24 9FD

United Kingdom

Job description

Job responsibilities

Bank Registered Mental Health Nurse (RMN)About Prometheus Safe & Secure

Prometheus Safe & Secure is a specialist provider of secure patient transport, enhanced observations and mental health crisis support across the UK. Working in partnership with the NHS, local authorities and private healthcare providers, we deliver safe, compassionate and person-centred care to individuals with complex mental health needs.

Operating 24/7, our experienced clinical and support teams provide services including planned and emergency patient transfers, hospital bed watches and Section 136 support. We are committed to maintaining the highest standards of patient safety, dignity and professionalism.

We are regulated by the Care Quality Commission (CQC), are members of the Independent Ambulance Association and form part of the RCI Group alongside Prometheus Complex Care.

About the Role

We are seeking experienced and dedicated Bank Registered Mental Health Nurses (RMNs) to join our team.

As a Bank RMN, you will provide clinical leadership during patient transfers, enhanced observations and mental health crisis interventions. You will be responsible for maintaining patient safety, managing risks and supporting colleagues in challenging clinical environments.

This is a varied frontline position requiring strong clinical judgement, effective communication and a commitment to delivering safe, compassionate care.

Key Responsibilities

• Lead and oversee patient care during secure transfers, hospital bed watches and places of safety services, including PSS, PCC and Section 136 pathways.

• Assess patient needs, identify risks and implement appropriate care and intervention plans.

• Provide crisis intervention and verbal de-escalation, using approved physical intervention techniques when necessary and proportionate.

• Ensure comprehensive clinical handovers, including relevant risk assessments, patient presentation and care plans.

• Demonstrate effective leadership by coordinating staff, allocating responsibilities and maintaining professional standards.

• Work collaboratively with multidisciplinary teams, ward staff, Approved Mental Health Professionals (AMHPs) and external healthcare professionals.

• Apply safeguarding procedures and relevant legislation, including the Mental Health Act.

• Maintain accurate clinical documentation and promptly report incidents, concerns and near misses.

• Uphold confidentiality, equality, diversity and data protection requirements.

• Ensure vehicles and clinical equipment are checked and maintained in accordance with company procedures.

• Work flexibly across a 24/7 rota, attending the designated base in company uniform as required.

Essential Requirements

• Valid NMC registration (RMN) with a minimum of two years' post-registration experience.

• Full UK driving licence covering manual and automatic vehicles.

• Right to work in the UK.

• Enhanced DBS clearance.

• Strong clinical assessment, risk management and crisis intervention skills.

• Excellent communication, teamwork and leadership abilities.

• Ability to remain calm, professional and decisive in challenging situations.

Employee Benefits

1. Employee Assistance Programme (EAP).

2. Free on-site parking at company bases.

3. Free company uniform.

4. Company-provided mandatory training.

5. Enrolment in The People's Pension scheme, subject to eligibility.

Equality, Diversity & Inclusion

Prometheus Safe & Secure is committed to providing an inclusive workplace where everyone is treated with fairness, dignity and respect.

We welcome applications from individuals of all backgrounds and make recruitment decisions based on relevant skills, qualifications and experience. We are committed to equal opportunities and providing reasonable adjustments throughout the recruitment process.

Join Our Team

If you are a motivated and compassionate Registered Mental Health Nurse looking for a flexible bank role where your clinical expertise and leadership can make a meaningful difference, we would welcome your application.

Join Prometheus Safe & Secure and help us deliver safe, dignified and compassionate mental health care across the UK.

Job description

Job responsibilities

Bank Registered Mental Health Nurse (RMN)About Prometheus Safe & Secure

Prometheus Safe & Secure is a specialist provider of secure patient transport, enhanced observations and mental health crisis support across the UK. Working in partnership with the NHS, local authorities and private healthcare providers, we deliver safe, compassionate and person-centred care to individuals with complex mental health needs.

Operating 24/7, our experienced clinical and support teams provide services including planned and emergency patient transfers, hospital bed watches and Section 136 support. We are committed to maintaining the highest standards of patient safety, dignity and professionalism.

We are regulated by the Care Quality Commission (CQC), are members of the Independent Ambulance Association and form part of the RCI Group alongside Prometheus Complex Care.

About the Role

We are seeking experienced and dedicated Bank Registered Mental Health Nurses (RMNs) to join our team.

As a Bank RMN, you will provide clinical leadership during patient transfers, enhanced observations and mental health crisis interventions. You will be responsible for maintaining patient safety, managing risks and supporting colleagues in challenging clinical environments.

This is a varied frontline position requiring strong clinical judgement, effective communication and a commitment to delivering safe, compassionate care.

Key Responsibilities

• Lead and oversee patient care during secure transfers, hospital bed watches and places of safety services, including PSS, PCC and Section 136 pathways.

• Assess patient needs, identify risks and implement appropriate care and intervention plans.

• Provide crisis intervention and verbal de-escalation, using approved physical intervention techniques when necessary and proportionate.

• Ensure comprehensive clinical handovers, including relevant risk assessments, patient presentation and care plans.

• Demonstrate effective leadership by coordinating staff, allocating responsibilities and maintaining professional standards.

• Work collaboratively with multidisciplinary teams, ward staff, Approved Mental Health Professionals (AMHPs) and external healthcare professionals.

• Apply safeguarding procedures and relevant legislation, including the Mental Health Act.

• Maintain accurate clinical documentation and promptly report incidents, concerns and near misses.

• Uphold confidentiality, equality, diversity and data protection requirements.

• Ensure vehicles and clinical equipment are checked and maintained in accordance with company procedures.

• Work flexibly across a 24/7 rota, attending the designated base in company uniform as required.

Essential Requirements

• Valid NMC registration (RMN) with a minimum of two years' post-registration experience.

• Full UK driving licence covering manual and automatic vehicles.

• Right to work in the UK.

• Enhanced DBS clearance.

• Strong clinical assessment, risk management and crisis intervention skills.

• Excellent communication, teamwork and leadership abilities.

• Ability to remain calm, professional and decisive in challenging situations.

Employee Benefits

1. Employee Assistance Programme (EAP).

2. Free on-site parking at company bases.

3. Free company uniform.

4. Company-provided mandatory training.

5. Enrolment in The People's Pension scheme, subject to eligibility.

Equality, Diversity & Inclusion

Prometheus Safe & Secure is committed to providing an inclusive workplace where everyone is treated with fairness, dignity and respect.

We welcome applications from individuals of all backgrounds and make recruitment decisions based on relevant skills, qualifications and experience. We are committed to equal opportunities and providing reasonable adjustments throughout the recruitment process.

Join Our Team

If you are a motivated and compassionate Registered Mental Health Nurse looking for a flexible bank role where your clinical expertise and leadership can make a meaningful difference, we would welcome your application.

Join Prometheus Safe & Secure and help us deliver safe, dignified and compassionate mental health care across the UK.

Person Specification

Qualifications

Essential

• Essential Skills
• Mandatory:
• * Enhanced DBS clearance for both adults and children
• * Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• * Right to work in the UK
• Desirable:
• * Excellent written and verbal communication skills
• * Strong attention to detail and focus on accuracy
• * Proactive, positive and able to work independently or as part of a team
• * Well organised with good time management skills
• * Experience in a healthcare support or compliance focused role

Person Specification

Qualifications

Essential

• Essential Skills
• Mandatory:
• * Enhanced DBS clearance for both adults and children
• * Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• * Right to work in the UK
• Desirable:
• * Excellent written and verbal communication skills
• * Strong attention to detail and focus on accuracy
• * Proactive, positive and able to work independently or as part of a team
• * Well organised with good time management skills
• * Experience in a healthcare support or compliance focused role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Prometheus Safe and Secure

Address

Birmingham

B24 9FD

United Kingdom

Employer's website

https://www.psecure.co.uk/ (Opens in a new tab)

Employer details

Employer name

Prometheus Safe and Secure

Address

Birmingham

B24 9FD

United Kingdom

Employer's website

https://www.psecure.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Service Delivery Manager

Nazmeen Begum

[email protected]

Details

Date posted

27 October 2026

Pay scheme

Other

Salary

£30,225 to £30,225 a year

Contract

Permanent

Working pattern

Full-time

Reference number

oc-1793092985-E010S

Job locations

Birmingham

B24 9FD

United Kingdom

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Prometheus Safe and Secure's privacy notice (opens in a new tab)

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