Rapid Diagnostic Centre Administrator
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Mid and South Essex NHS Foundation Trust Rapid Diagnostic Centre Administrator
The closing date is 11 November 2026
Job summary
Are you looking for an opportunity to play a key role in improving cancer services and making a real difference to patients' lives? We are seeking an enthusiastic and highly organised individual to join our team in this newly created and exciting role.
This position is central to the implementation of innovative Rapid Diagnostic Pathways for patients with suspected cancer, supporting earlier identification, faster diagnosis and improved patient outcomes. Based at Basildon Hospital, you will help deliver nationally recognised best practice by coordinating integrated cancer pathways across a range of tumour sites.
Working closely with clinical and operational teams, you will manage patient pathways across all three Mid and South Essex hospital sites, ensuring patients progress smoothly through their diagnostic journey. Using a range of digital systems and platforms, both onsite and remotely, you will monitor pathways, coordinate appointments and investigations, and help ensure key targets are achieved.
This is a fantastic opportunity to be part of a service transformation programme at the forefront of cancer care. If you are proactive, detail-oriented and passionate about delivering an excellent patient experience, we would love to hear from you. Join us and help shape the future of cancer diagnosis across Mid and South Essex.
Main duties of the job
To be a single point of contact for patients throughout their diagnostic journey, alongside access to the right information, support and advice.
Communicate directly through telephone or face to face contact with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity.
Co-ordinate the necessary assessments, investigations and appointments required.
Co-ordinate the transfer of care between service teams, or facilitation of service provision across interfaces of care- for example primary and secondary care.
Refer and sign post to the clinical team as appropriate for decisions.
Triage incoming calls from patients and initiate appropriate responses based on clear protocols and frameworks.
Manage referrals into the referral Assessment service (RAS) for RDC including registering referrals on EPR and liaising with the central booking and diagnostic booking teams.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well-being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 a year Per Annum (Pro Rata for Part Time)
Contract
Permanent
Working pattern
Full-time
Reference number
390-CSS-SO-3851-A
Job locations
Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Job description
Job responsibilities
For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Job description
Job responsibilities
For more information on this varied and rewarding role, please see the attached Job Description.We look forward to your application!Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires.
Person Specification
Qualifications
Essential
- GCSE Maths/English Grade C or above, or equivalent.
- A level NVQ3.
Desirable
- IT/ Computer skills course at high level
Knowledge and Experience
Essential
- Significant previous administrative experience within a healthcare setting
- Experience of applying hospital administration systems
- Ability to produce accurate, well presented work on MS Office
Desirable
- Understanding of the key challenges facing the Trust
Qualifications
Essential
- GCSE Maths/English Grade C or above, or equivalent.
- A level NVQ3.
Desirable
- IT/ Computer skills course at high level
Knowledge and Experience
Essential
- Significant previous administrative experience within a healthcare setting
- Experience of applying hospital administration systems
- Ability to produce accurate, well presented work on MS Office
Desirable
- Understanding of the key challenges facing the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Junior Service Manager
Laura heard
07958596574
Details
Date posted
28 October 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 a year Per Annum (Pro Rata for Part Time)
Contract
Permanent
Working pattern
Full-time
Reference number
390-CSS-SO-3851-A
Job locations
Basildon
Nethermayne
Basildon
SS16 5NL
United Kingdom
Supporting documents
Privacy notice
Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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