Medical Secretary
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Ravenswood Medical Practice Medical Secretary
The closing date is 20 November 2026
Job summary
Ravenswood Medical Practice has a vacancy for a part-time Medical Secretary to work 2 days (Monday and Friday).
We are looking for an enthusiastic Medical Secretary to join our busy, friendly GP Practice. We are looking for a reliable, hardworking and flexible person to join our team of receptionists.
Main duties of the job
Medical Secretary Key Responsibilities
Provide comprehensive secretarial and administrative support to GPs and the wider clinical team.
Type, prepare and process medical correspondence, reports, letters and other clinical documentation.
Process routine and urgent referrals to hospitals, consultants and other healthcare services, ensuring accuracy and timely submission.
Manage incoming clinical correspondence, ensuring documents are directed to the appropriate clinician for review and action.
Liaise with patients, hospitals, consultants and external healthcare providers to resolve administrative queries.
Monitor outstanding referrals, correspondence and administrative tasks, escalating delays or concerns where appropriate.
Maintain accurate patient records and ensure confidential information is handled securely and in accordance with practice policies.
Prioritise workload effectively, ensuring urgent tasks are dealt with promptly and routine work is completed within agreed timescales.
Support the preparation and processing of medical reports, insurance forms and requests for medical information.
Work collaboratively with colleagues to ensure the smooth and efficient running of the practice's administrative and secretarial services.
About us
You will be joining our large Medical Practice team consisting of 11 GPs, 4 paramedics, Nursing team of 9, Admin and Reception Teams serving a population of approximately 15,000 patients.
We are a friendly and forward-thinking PMS practice with patient care at the heart of what we do.
We offer -
Competitive salary
Membership to NHS Pension Scheme
Excellent personal and professional support with training as appropriate.
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
£13.83 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3681-26-0006
Job locations
24 Hening Avenue
Ipswich
IP3 9QJ
United Kingdom
Job description
Job responsibilities
Job Summary:
For details of the post please see attached the full job description. If you require any further information please do contact the practice.
Job description
Job responsibilities
Job Summary:
For details of the post please see attached the full job description. If you require any further information please do contact the practice.
Person Specification
Qualifications
Essential
- Excellent word processing skills
- Excellent computer literacy (word, excel, powerpoint)
- Excellent organisational and administration skills.
- Ability to prioritise a busy workload
Desirable
- Knowledge of medical terminology
Experience
Essential
- Experience of working within a medical setting
- Previous Secretarial experience
Desirable
- Able to work on own initiative and within a team
- Flexible approach to work.
Qualifications
Essential
- Excellent word processing skills
- Excellent computer literacy (word, excel, powerpoint)
- Excellent organisational and administration skills.
- Ability to prioritise a busy workload
Desirable
- Knowledge of medical terminology
Experience
Essential
- Experience of working within a medical setting
- Previous Secretarial experience
Desirable
- Able to work on own initiative and within a team
- Flexible approach to work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ravenswood Medical Practice
Address
24 Hening Avenue
Ipswich
IP3 9QJ
United Kingdom
Employer's website
https://www.ravenswoodmedicalpractice.co.uk (Opens in a new tab)
Employer details
Employer name
Ravenswood Medical Practice
Address
24 Hening Avenue
Ipswich
IP3 9QJ
United Kingdom
Employer's website
https://www.ravenswoodmedicalpractice.co.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Anita Burgess
01473271122
Details
Date posted
29 October 2026
Pay scheme
Other
Salary
£13.83 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A3681-26-0006
Job locations
24 Hening Avenue
Ipswich
IP3 9QJ
United Kingdom
Privacy notice
Ravenswood Medical Practice's privacy notice (opens in a new tab)
Support links
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