Health Care Support Worker
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Betsi Cadwaladr University Health Board Health Care Support Worker
The closing date is 05 November 2026
Job summary
An exciting opportunity has arisen for a Band 2 Healthcare Support Worker to join the Discharge Lounge at the Rehabilitation Unit, Wrexham Maelor Hospital.
The discharge lounge is a dedicated area where medically cleared patients wait comfortably for final discharge steps--such as paperwork, medications, transport, or clinical reviews--while freeing inpatient beds and improving hospital throughput. It typically offers recliners, refreshments, nursing support, and proximity to exits for efficient pickup.
The Discharge Lounge is open from 7:30 am to 8:00 pm every day. It provides a safe and comfortable environment for you to wait in, while receiving any ongoing care you need.
The successful applicant must have excellent communication and organisational skills and have the ability to deliver the highest standards of care in a demanding environment.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Applicants will work as part of the Nursing Team with the department and undertake patient fundamentals of tasks under the direct or indirect supervision of a Registered Nurse responsible for the patient's management.
You will need to be flexible and dynamic in your approach in delivering care to patients. The post holder needs to have good communication skills and be an effective team player.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-ACS837-1026
Job locations
Evington Ward - Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Skills
Essential
- NVQ Level 2 in health and social care an or equivilent
- Basic and Literacy Skills
Desirable
- Experience working within a care setting
- Completion of all Wales induction framework
Experience
Essential
- Experience required to fulfil the post
Desirable
- Previous experience
Skills
Essential
- Good communication skills. Team Working Good interpersonal/written skills. Ability to set and meet own targets. Organisational skills Time management Able to maintain accurate patient records and present as factual information
Desirable
- Ability to speak Welsh
Other
Essential
- Ability to work in a team and alone as well using initiative and work shifts
Skills
Essential
- NVQ Level 2 in health and social care an or equivilent
- Basic and Literacy Skills
Desirable
- Experience working within a care setting
- Completion of all Wales induction framework
Experience
Essential
- Experience required to fulfil the post
Desirable
- Previous experience
Skills
Essential
- Good communication skills. Team Working Good interpersonal/written skills. Ability to set and meet own targets. Organisational skills Time management Able to maintain accurate patient records and present as factual information
Desirable
- Ability to speak Welsh
Other
Essential
- Ability to work in a team and alone as well using initiative and work shifts
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Evington Ward - Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Evington Ward - Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Matron
Sylvia Morrison
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£26,300 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
050-ACS837-1026
Job locations
Evington Ward - Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
United Kingdom
Supporting documents
Privacy notice
Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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