Gastroenterology Medical Secretary
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Betsi Cadwaladr University Health Board Gastroenterology Medical Secretary
The closing date is 05 November 2026
Job summary
The successful candidate will join and contribute to a dynamic and busy Medical Team. The role will be working closely with Consultants and their juniors as well as liaising closely with other members of the team supporting the delivery of high quality patient care.
The role will involve working closely with administrative, other secretarial, nursing and medical colleagues to providing a comprehensive secretarial support service. The post holder will be required to undertake audio typing of clinical letters, other annotation, medical records handling, filing and other administrative tasks. You will need to have good attention to detail, communication and interpersonal skills. You must have the ability to work as part of a team as well as independently; using your initiative to contribute to the smooth running of this busy area. The post holder must have the ability to manage their workload efficiently and effectively.
Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.
Main duties of the job
Working with the team the post holder will support the key performance indicators that have been set for each speciality and make decisions in prioritising own workloads.
The post holder will deal with relevant correspondence, telephone or personal enquiries efficiently and effectively.
Contribute to projects or duties to ensure excellent service delivery as directed by the senior secretary/line manager, consultant or other colleagues.
When applicable have the ability to coordinate duties and tasks remotely as a medical secretary could be at various locations across the Health Board.
Work with the senior medical secretary to instigate/agree escalation procedures where standards fall below a satisfactory level and agree new interim key performance indicators.
The post holder will be expected to undertake any additional duties and responsibilities to ensure that service delivery is effectively maintained.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
050-AC275-1026
Job locations
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- IT related qualification CLAIT plus /ECDL or equivalent.
Desirable
- AMSPAR - City & Guilds L3.
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS.
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning organising and prioritising own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills.
Desirable
- Minute-taking skills
Knowledge
Essential
- Evidence of Continual Personal development
- Ability to deal with sensitive information.
Desirable
- Knowledge of NHS Organisations. Medical terminology.
Personal Qualities
Essential
- Team player
- Approachable /Friendly Confident manner.
- Reliable
- Develops own practice through reflection and learning.
- Empathetic
Other Relevant Requirements
Essential
- Able to travel to meet the requirements of the post.
Desirable
- Welsh Speaking
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- IT related qualification CLAIT plus /ECDL or equivalent.
Desirable
- AMSPAR - City & Guilds L3.
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS.
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning organising and prioritising own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills.
Desirable
- Minute-taking skills
Knowledge
Essential
- Evidence of Continual Personal development
- Ability to deal with sensitive information.
Desirable
- Knowledge of NHS Organisations. Medical terminology.
Personal Qualities
Essential
- Team player
- Approachable /Friendly Confident manner.
- Reliable
- Develops own practice through reflection and learning.
- Empathetic
Other Relevant Requirements
Essential
- Able to travel to meet the requirements of the post.
Desirable
- Welsh Speaking
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Assistant Service Support Manager
Suzanne Thomas
03000851465
Details
Date posted
29 October 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£26,813 to £27,890 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
050-AC275-1026
Job locations
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
LL57 2PW
United Kingdom
Supporting documents
Privacy notice
Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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