Information Officer

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University Hospital Southampton NHS Trust Information Officer

The closing date is 04 November 2026

Apply for this job

Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Please see below for detailed job description of the role.

Main duties of the job

This is an exciting opportunity to join our established critical care audit team. You will be responsible for collecting, evaluating and processing clinical information to inform local and national audits. You will work closely with clinical and administrative colleagues to provide accurate and timely data, which is used for clinical benchmarking and income purposes, therefore ultimately informs and support excellence in care within our critical care units.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience £28,392 - £31,157 per annum per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ231026

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

Job description

Job responsibilities

The successful applicant will be proud of their track record of attention to detail and accuracy and be able to demonstrate keyboard and word processing skills sufficient to enable data entry and formulation of reports.Knowledge of database systems and spreadsheets would be a distinct advantage, as would experience of using clinical information, patient administration and results systems. Ability to concentrate for prolonged periods of time is an essential aptitude.A major part of the role will be to collate and enter Critical Care Minimum Dataset (CCMDS) and Intensive Care National Audit and Research Centre (ICNARC) information for patients admitted to critical care.This data contributes to accurate activity data, is used to ensure correct funding is received for patient care and also informs best clinical practice both within and outside UHS. The post is mostly office-based but also requires working within ICU and HDU areas liaising with clinicians, nurses and other unit staff. The post holder will join an experienced team of Information Officers and will report to the critical care Clinical InformationSystem Manager.

Job description

Job responsibilities

The successful applicant will be proud of their track record of attention to detail and accuracy and be able to demonstrate keyboard and word processing skills sufficient to enable data entry and formulation of reports.Knowledge of database systems and spreadsheets would be a distinct advantage, as would experience of using clinical information, patient administration and results systems. Ability to concentrate for prolonged periods of time is an essential aptitude.A major part of the role will be to collate and enter Critical Care Minimum Dataset (CCMDS) and Intensive Care National Audit and Research Centre (ICNARC) information for patients admitted to critical care.This data contributes to accurate activity data, is used to ensure correct funding is received for patient care and also informs best clinical practice both within and outside UHS. The post is mostly office-based but also requires working within ICU and HDU areas liaising with clinicians, nurses and other unit staff. The post holder will join an experienced team of Information Officers and will report to the critical care Clinical InformationSystem Manager.

Person Specification

Qualifications, knowledge and experience

Essential

• Knowledge of data analysis and associated software/computer systems gained through diploma level qualification or equivalent extensive experience using a range of computer systems to enter, collate, review and interpret information.
• Basic level of theoretical knowledge or equivalent experience from a clinical environment providing an understanding of medical terminology, anatomical and physiological terms and complex coding techniques.
• Experience of dealing with queries, assessing if data is robust, identifying inaccurate data, undertaking validation tasks and ensuring that problem areas are escalated as necessary.
• Able to clearly and accurately convey complex information both verbally and in suitable written formats to a variety of audiences.

Desirable

• Advanced MS Excel experience,
• Experience of datasets
• Creating charts/tables that enable CC Directorate to effectively plan adequate resource utilisation and financial projections
• Knowledge of case note tracking computerised patient administrative systems.
• Previous experience of clinical audit/information systems.

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Person Specification

Qualifications, knowledge and experience

Essential

• Knowledge of data analysis and associated software/computer systems gained through diploma level qualification or equivalent extensive experience using a range of computer systems to enter, collate, review and interpret information.
• Basic level of theoretical knowledge or equivalent experience from a clinical environment providing an understanding of medical terminology, anatomical and physiological terms and complex coding techniques.
• Experience of dealing with queries, assessing if data is robust, identifying inaccurate data, undertaking validation tasks and ensuring that problem areas are escalated as necessary.
• Able to clearly and accurately convey complex information both verbally and in suitable written formats to a variety of audiences.

Desirable

• Advanced MS Excel experience,
• Experience of datasets
• Creating charts/tables that enable CC Directorate to effectively plan adequate resource utilisation and financial projections
• Knowledge of case note tracking computerised patient administrative systems.
• Previous experience of clinical audit/information systems.

Trust Values

Essential

• Patients First
• Always Improving
• Working Together

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Information System Manager

Lisa Showell

[email protected]

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience £28,392 - £31,157 per annum per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

188-THQ231026

Job locations

Southampton General Hospital

Tremona Road

Southampton

SO16 6YD

United Kingdom

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University Hospital Southampton NHS Trust's privacy notice (opens in a new tab)

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