Receptionist/Admin Assistant

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Royal Cornwall Hospitals Trust Receptionist/Admin Assistant

The closing date is 27 September 2026

Apply for this job

Job summary

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

An opportunity has arisen for a friendly, flexible and motivated individual to provide reception and administrative duties for the Knowledge Spa and Kernow Accommodation Hub.

You must be able to work calmly, logically, and methodically, and multitask effectively. The successful candidate will need to possess excellent communication and customer service skills. This is a busy role, and the post holder must be able to work under pressure with minimal supervision.

You must possess relevant administrative experience and have a good general education. Knowledge of office IT systems such as Excel, Word, e-mail and internet is essential.

The position is part-time, working 18 hours per week, Monday, Wednesday, Friday, 9 am- 3.30 pm

Main duties of the job

To provide a reception service to all users of the Knowledge Spa and Kernow Accommodation Hub.

To assist in the administration and co-ordination of all meeting/seminar room bookings for the Knowledge Spa.

To assist in the administration and co-ordination of booking overnight accommodation.

To provide efficient administrative support to the Knowledge Spa Facilities Team.

About us

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-8270196

Job locations

Royal Cornwall Hospital

Knowledge Spa

Truro

TR1 3HD

United Kingdom

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Work health assessments
• Criminal record check standards
• Right to work checks

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.

Person Specification

Qualifications

Essential

• Good standard of education to include GCSE pass in Maths and English or equivalent

Desirable

• RSA Stage II Word Processing or equivalent IT experience
• NVQ 2 Business Administration or equivalent experience
• Customer Service qualification or relevant experience

Experience

Essential

• Previous reception/customer service experience
• Previous secretarial/administrative experience

Desirable

• Previous experience of working in the NHS or University Facility
• Previous experience of dealing with room bookings

Person Specification

Qualifications

Essential

• Good standard of education to include GCSE pass in Maths and English or equivalent

Desirable

• RSA Stage II Word Processing or equivalent IT experience
• NVQ 2 Business Administration or equivalent experience
• Customer Service qualification or relevant experience

Experience

Essential

• Previous reception/customer service experience
• Previous secretarial/administrative experience

Desirable

• Previous experience of working in the NHS or University Facility
• Previous experience of dealing with room bookings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Knowledge Spa

Truro

TR1 3HD

United Kingdom

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospital

Knowledge Spa

Truro

TR1 3HD

United Kingdom

Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Manager

Anish Varghese

[email protected]

01872256400

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

156-8270196

Job locations

Royal Cornwall Hospital

Knowledge Spa

Truro

TR1 3HD

United Kingdom

Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)

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