Clinical/Integrated Support Worker (Community)
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South Tees Hospitals NHS Foundation Trust Clinical/Integrated Support Worker (Community)
The closing date is 23 September 2026
Job summary
Dependent upon department, there will be a requirement to be flexible and work both day and night shifts.
You will also be required to complete the care certificate within 6 months probationary period.
Post holders will be appointed at band 2 or band 3 depending upon skills, experience & qualifications.Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.
Band 3 requirements:Numeracy and Literacy Level 2 or Maths & English GCSE (English Language or English Literature) A-C/4-9 orMaths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/) Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;- Theoretical knowledge- Experience of a range of care and related procedures- clinical observations- knowledge of relevant legislationThere is a clear framework to allow for postholders to develop from a band 2 to band 3 and this includes completion of the qualifications.
Main duties of the job
Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.
They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.
You will provide a range of nursing skills within a community setting to meet the needs of our patients in a safe and caring environment that promotes dignity, privacy and respect. This post will offer you valuable experience and excellent opportunities to develop a career in care.
The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.
We will require the successful candidate to work days, night's weekends and bank holidays on a rotational basis.
You must have access to a vehicle for work purposes to meet the requirements of the role.
Please note that this vacancy will close when we receive sufficient completed applications.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £27,476 a year per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
328-CSWC-8221970
Job locations
Low Grange Health Village
Normanby Road
Middlesbrough
TS6 6TD
United Kingdom
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Job description
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person Specification
Knowledge & Skills (Band 2 & 3)
Essential
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
Experience (Band 2)
Desirable
- Experience of working in a care role.
Qualifications & Training (Band 3)
Essential
- Numeracy and Literacy Level 2 or o Maths & English (English Language or English Literature) GCSE A-C/4-9 or o Maths & English O Level/GCE A-C or o Maths & English CSE Grade 1 or o NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Level 3 vocational qualification or o Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or o Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures o - clinical observations - knowledge of relevant legislation
Knowledge & Skills (Band 3)
Essential
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Understanding of the importance of robust, accurate, clear, timely documentation.
Experience (Band 3)
Essential
- Experience of working in health or social care
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Knowledge & Skills (Band 2 & 3)
Essential
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
- Insight into behaviours and skills of a carer and the need for effective team work.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
Desirable
- Familiarity with current NHS and social care policies.
Experience (Band 2)
Desirable
- Experience of working in a care role.
Qualifications & Training (Band 3)
Essential
- Numeracy and Literacy Level 2 or o Maths & English (English Language or English Literature) GCSE A-C/4-9 or o Maths & English O Level/GCE A-C or o Maths & English CSE Grade 1 or o NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
- Level 3 vocational qualification or o Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or o Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures o - clinical observations - knowledge of relevant legislation
Knowledge & Skills (Band 3)
Essential
- Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
- Understanding of the importance of robust, accurate, clear, timely documentation.
Experience (Band 3)
Essential
- Experience of working in health or social care
- Experience of undertaking and recording clinical observations and escalation of changes or findings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
Low Grange Health Village
Normanby Road
Middlesbrough
TS6 6TD
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust
Address
Low Grange Health Village
Normanby Road
Middlesbrough
TS6 6TD
United Kingdom
Employer's website
https://www.southtees.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Nursing Workforce Data Analyst
Joanne Jackson
01642837998
Details
Date posted
17 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 to £27,476 a year per annum (pro rata)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
328-CSWC-8221970
Job locations
Low Grange Health Village
Normanby Road
Middlesbrough
TS6 6TD
United Kingdom
Supporting documents
Privacy notice
South Tees Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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