GP Receptionist
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Primary Care Careers GP Receptionist
The closing date is 01 October 2026
Job summary
Vida Healthcare has an exciting opportunity for a reliable, hardworking individual to join our team as a GP receptionist, on a full or part time basis. This role will be covering shifts between 8:00-18:30, split by morning and afternoon shifts, hours/days to be discussed at interview. Full training will be provided.
The successful applicant will be assigned a main site; however, the position will be multi-site working and it is essential the candidate will be able to cover all locations:
- Gayton Road Health Centre
- St Augustines Surgery
- Hunstanton Medical Practice
- Carole Brown Health Centre
Main duties of the job
- Deal with patients in a calm and sympathetic manner, working continuously high pace under pressure to deliver high levels of accuracy.
- Listen, in order to be able to effectively signpost patients to the correct service.
- Maintain a high level of professionalism when dealing with confidential patient information.
- Provide telephone and face to face support for patients, allowing them to book, cancel and check appointments.
- Support patients who may have a problem or complaint.
- Partake in any training indicated by upper management as appropriate for personal and professional development.
Previous applicants need not apply, and we reserve the right to close the job advert as soon as sufficient applications have been received.
About us
Vida Healthcare is one of Norfolks largest and most successful general practices, working with colleagues in the NHS to provide the best possible patient care. Our practice has experienced impressive growth over recent years, by creating a work environment that encourages talented individuals to thrive and make a difference. We pride ourselves on impeccable standards of patient care, for us to maintain this, it is essential that we employ reliable team players with strong caring qualities, dedication, excellent attention to detail and commitment to delivering a quality service.
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
29969
Job locations
St. Nicholas Court, Church Lane
Dersingham
King's Lynn
Norfolk
PE31 6GZ
United Kingdom
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Job description
Job responsibilities
If you would like to find out more information about this role, please see the attached job specification.
Person Specification
Experience
Essential
- Must be computer literate and have previous experience.
- Ability to work efficiently alone or within a team environment.
- Ability to work with highly confidential information.
- Excellent organisational skills, time management and attention to detail.
- Excellent communication skills.
- Experience within a customer service environment.
Desirable
- Previous experience using SystmOne.
- Entry level knowledge of Microsoft products.
- Previous experience of working within the NHS or within a call-centre setting.
Qualifications
Essential
- Educated to GCSE level, with English being essential, or two years working experience.
Experience
Essential
- Must be computer literate and have previous experience.
- Ability to work efficiently alone or within a team environment.
- Ability to work with highly confidential information.
- Excellent organisational skills, time management and attention to detail.
- Excellent communication skills.
- Experience within a customer service environment.
Desirable
- Previous experience using SystmOne.
- Entry level knowledge of Microsoft products.
- Previous experience of working within the NHS or within a call-centre setting.
Qualifications
Essential
- Educated to GCSE level, with English being essential, or two years working experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
St. Nicholas Court, Church Lane
Dersingham
King's Lynn
Norfolk
PE31 6GZ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Primary Care Careers
Address
St. Nicholas Court, Church Lane
Dersingham
King's Lynn
Norfolk
PE31 6GZ
United Kingdom
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Recruitment Team
Vida Healthcare
01206918760
Details
Date posted
14 September 2026
Pay scheme
Other
Salary
£12.71 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
29969
Job locations
St. Nicholas Court, Church Lane
Dersingham
King's Lynn
Norfolk
PE31 6GZ
United Kingdom
Privacy notice
Primary Care Careers's privacy notice (opens in a new tab)
Support links
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