Peripatetic Receptionist

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Northern Care Alliance NHS Foundation Trust Peripatetic Receptionist

The closing date is 29 September 2026

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Job summary

We are pleased to advertise a Peripatetic Receptionist role based at Werneth Primary Care Centre.

You will work in harmony and collaboration as part of a team providing a high quality and effective reception and administrative support service within the facility which promotes good customer service and effective working relationships.

You will provide an accurate, confidential, comprehensive, and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.

This post involved working on various receptions across 5 Oldham buildings to support all tenants including arriving patients & booking appointments, logging building faults, monitoring the car park and making room bookings.

This role will also involve covering receptions at Glodwick Primary Care Centre, Moorside Medical Centre, Werneth Primary Care Centre, Royton Health & Wellbeing Centre, and Integrated Care Centre. There may be odd occasions when you may be asked to help at a Rochdale site.

Applicants must be able to get between sites at short notice (ideally can drive and has a car).

The applicant must be able to work these contracted hours due to business requirements.

Previous applicants need not apply.

Main duties of the job

The building receptionist role is an important service that supports the Buildings Management function and provides an efficient and effective front of house service supporting patients, staff, and visitors to the site.

Main duties:

• Greet all visitors to the building in a professional manner.
• Act as the main point of contact and a way-finding service for all persons entering the site, dealing with day-to-day queries as they arise.
• Provide general building orientation information to those who require it.
• Promote the image of the facility, checking that notices and leaflets are up to date and well presented.
• Prepare and maintain the reception and waiting areas and ensure public areas are well organised, clean, and tidy.
• Ensure the 'signing-in' procedures are adhered to by all visiting staff & contractors issuing keys and fobs as required to all those 'inducted' to the site.
• Process incoming and outgoing mail as necessary including deliveries of parcels.
• Field any enquiries and complaints from staff, visitors or external parties, accordingly, ensuring all enquiries are passed on to your line manager for a timely response.
• Maintain accurate contact records for key personnel, tenants, and emergency contacts.
• Arrange patient transport as required.
• Ensure that the reception area and back office is kept tidy and ready for use by incoming colleagues/tenants.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

236-NCA-AC024-26-E

Job locations

Werneth Primary Care Centre

Featherstall Road, Werneth

Oldham

OL9 7AY

United Kingdom

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

• GCSE or equivalent in English & Maths Grade C or above

Desirable

• Customer Service training

Skills

Essential

• Ability to recognise & manage challenging situations / Customer care, dealing with challenging behaviour
• Ability to work as a part of a team and capable of working unsupervised
• Able to plan and organise own work and work under own initiative
• Good written and verbal skills
• Good organisational skills
• Basic IT skills including Microsoft packages

Experience

Essential

• Previous proven reception experience or equivalent
• Knowledge of general office & administration procedures
• Evidence of working in a customer focused environment

Desirable

• Previous NHS/healthcare experience
• Operate a switchboard/handle patient calls
• General knowledge of a room booking system
• Work on NHS clinical systems

Person Specification

Qualifications

Essential

• GCSE or equivalent in English & Maths Grade C or above

Desirable

• Customer Service training

Skills

Essential

• Ability to recognise & manage challenging situations / Customer care, dealing with challenging behaviour
• Ability to work as a part of a team and capable of working unsupervised
• Able to plan and organise own work and work under own initiative
• Good written and verbal skills
• Good organisational skills
• Basic IT skills including Microsoft packages

Experience

Essential

• Previous proven reception experience or equivalent
• Knowledge of general office & administration procedures
• Evidence of working in a customer focused environment

Desirable

• Previous NHS/healthcare experience
• Operate a switchboard/handle patient calls
• General knowledge of a room booking system
• Work on NHS clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Werneth Primary Care Centre

Featherstall Road, Werneth

Oldham

OL9 7AY

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Werneth Primary Care Centre

Featherstall Road, Werneth

Oldham

OL9 7AY

United Kingdom

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Centre Manager

Kay Southern

[email protected]

07562435099

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

236-NCA-AC024-26-E

Job locations

Werneth Primary Care Centre

Featherstall Road, Werneth

Oldham

OL9 7AY

United Kingdom

Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)

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