Acute Paediatrics - Medical Secretary

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Betsi Cadwaladr University Health Board Acute Paediatrics - Medical Secretary

The closing date is 01 October 2026

Apply for this job

Job summary

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Main duties of the job

We are looking for an enthusiastic, motivated and experienced secretary for the Acute Paediatrics Department. This is a full time, permanent post, which covers a range of administrative tasks to maintain a prompt and accurate secretarial service.

You must have the ability to produce efficient and accurate typing and will therefore have previous secretarial experience. You will have excellent keyboard and audio typing skills and be proficient in the use of Microsoft packages, including Word, Excel and Outlook.

The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal communication skills, which includes a friendly telephone manner, whilst also providing a professional, sensitive manner and maintaining confidentiality at all times.

If you think you have the above skills and abilities to offer, we very much look forward to hearing from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC457-0926

Job locations

Children's Outpatients, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

• RSA level 2 or equivalent demonstrable experience
• NVQ Business Administration L3 or equivalent experience
• IT related qualification CLAIT plus /ECDL or equivalent

Desirable

• AMSPAR - City & Guilds L3
• NVQ Customer Service L3

Skills

Essential

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Experienced in planning organising and prioritise own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

Desirable

• Experience of working in the NHS
• Minute-taking skills

Knowledge

Essential

• Ability to deal with sensitive information

Desirable

• Medical terminology

Personal Qualities

Essential

• Team player
• Approachable /Friendly Confident manner
• Reliable
• Empathetic

Person Specification

Qualifications

Essential

• RSA level 2 or equivalent demonstrable experience
• NVQ Business Administration L3 or equivalent experience
• IT related qualification CLAIT plus /ECDL or equivalent

Desirable

• AMSPAR - City & Guilds L3
• NVQ Customer Service L3

Skills

Essential

• Knowledge of a range of administrative processes
• Experience of working in a busy office environment
• Competently communicates professionally and effectively with all levels of staff both verbally and in writing
• Proficient in use of Microsoft office applications
• Experienced in planning organising and prioritise own workload
• Flexible and adaptable to changing service demands
• Excellent organisational skills

Desirable

• Experience of working in the NHS
• Minute-taking skills

Knowledge

Essential

• Ability to deal with sensitive information

Desirable

• Medical terminology

Personal Qualities

Essential

• Team player
• Approachable /Friendly Confident manner
• Reliable
• Empathetic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Children's Outpatients, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Children's Outpatients, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Rebecca Roberts

[email protected]

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC457-0926

Job locations

Children's Outpatients, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD

United Kingdom

Supporting documents

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