Domestic Assistant

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West Suffolk NHS Foundation Trust Domestic Assistant

The closing date is 30 September 2026

Apply for this job

Job summary

#hellomyname is Chris Giles and I am the Domestic Services Manager at the West Suffolk NHS Foundation Trust.

Our Domestic Assistants are responsible for contributing to the provision of a clean, safe and comfortable environment for our patients, staff and visitors and we are looking to expand our team.

We are looking for staff to work the following shifts:-

37.5 hours per week - 7am - 3pm

or

37.5 hours per week - 3:30pm till 11:30pm

or

37.5 hours per week - 1pm till 10pm

Whilst it would be helpful if you had experience of cleaning within a domestic or commercial environment, full induction and ongoing training will be provided. There is also the opportunity of further training and development.

So, if you are a reliable, hardworking individual, have a great eye for detail together with a good level of written and spoken English, then why not come and join our Domestic Services team.

PLEASE NOTE

This post involves frequent manual handling duties (including lifting, pushing, bending, twisting etc) therefore it is very important that you read the job description for this post before you apply.

Main duties of the job

General tasks

• Clean/dry mop floors, spot clean floors and remove spillages.
• High and low dusting
• Damp dusting furniture, fixtures, fittings and ledges.
• High frequency touchpoint cleans
• Spot clean internal glass as necessary.
• Clean Telephones
• Clean wash hand basins, sinks, showers, WC's and fittings. Replenish supplies
• Clean and refill soap dispensers and paper towel holders.
• Collect and dispose of rubbish, clean bins
• Assist with the serving of patient meals and making of patient drinks.
• Routine curtain changes
• Clean domestic equipment and storage areas

General tasks with further training

• Use polishing/scrubbing machines for maintenance of hard floors
• Use extraction machine for carpet/upholstery cleaning
• Use steam cleaners as required
• Use ride on cleaning equipment; sweeper, scrubber dryer, burnisher

About us

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8236048-F

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Job description

Job responsibilities

Please see the full job description and person specification attached for further information on the job role.

Job description

Job responsibilities

Please see the full job description and person specification attached for further information on the job role.

Person Specification

Education & Qualification

Essential

• Educated to Level 1 or equivalent experience.

Experience & Knowledge

Essential

• Understanding of National Standard of Cleanliness
• Awareness of NHS Colour Coding procedure
• Good knowledge of cleaning methods and procedures
• COSHH and Health and Safety legislation knowledge.

Desirable

• Awareness of PLACE Inspections
• Previous NHS cleaning experience

Skills & Abilities

Essential

• Good interpersonal and communication skills (written & verbal).
• Excellent attention to detail
• Good Customer Care skills
• Ability to work within tight deadlines
• Displays an understanding of the importance of confidentiality.
• Able to use cleaning tools and assemble/dismantle cleaning equipment
• Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed.

Desirable

• Basic understanding of using a computer and programs such as Word, Excel & Outlook

Personal Qualities

Essential

• Able to work on own initiative and as part of a team
• Able to work without supervision
• Able to work in a demanding environment.
• Self-motivated, punctual, reliable, and trustworthy
• Adaptable to change
• Able to work in a hospital ward environment.
• Presentable, polite with a friendly manner.
• Flexible approach to working hours/ duties

Person Specification

Education & Qualification

Essential

• Educated to Level 1 or equivalent experience.

Experience & Knowledge

Essential

• Understanding of National Standard of Cleanliness
• Awareness of NHS Colour Coding procedure
• Good knowledge of cleaning methods and procedures
• COSHH and Health and Safety legislation knowledge.

Desirable

• Awareness of PLACE Inspections
• Previous NHS cleaning experience

Skills & Abilities

Essential

• Good interpersonal and communication skills (written & verbal).
• Excellent attention to detail
• Good Customer Care skills
• Ability to work within tight deadlines
• Displays an understanding of the importance of confidentiality.
• Able to use cleaning tools and assemble/dismantle cleaning equipment
• Able to bend, stretch and lift items and push/move equipment and furniture ensuring correct manual handling techniques are followed.

Desirable

• Basic understanding of using a computer and programs such as Word, Excel & Outlook

Personal Qualities

Essential

• Able to work on own initiative and as part of a team
• Able to work without supervision
• Able to work in a demanding environment.
• Self-motivated, punctual, reliable, and trustworthy
• Adaptable to change
• Able to work in a hospital ward environment.
• Presentable, polite with a friendly manner.
• Flexible approach to working hours/ duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer details

Employer name

West Suffolk NHS Foundation Trust

Address

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Employer's website

https://www.wsh.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Domestic Services Manager

Miguel Martins

[email protected]

01284712981

Details

Date posted

16 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

179-8236048-F

Job locations

West Suffolk Hospital

Hardwick Lane

Bury St Edmunds

IP33 2QZ

United Kingdom

Supporting documents

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West Suffolk NHS Foundation Trust's privacy notice (opens in a new tab)

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