GP Receptionist/Administrator (Patient Care Advisor)
About this job
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Mill Street Medical Centre GP Receptionist/Administrator (Patient Care Advisor)
The closing date is 30 September 2026
Job summary
We are looking for an innovative, forward thinking candidate to take up a new and exciting position at our busy GP practice, Mill Street Medical Centre in St Helens. Teamwork is an essential part of general practice and we are looking to recruit a good teamplayer and enthusiastic person to help deliver a quality service for our patients.
Main duties of the job
Enthusiastic and have the ability to work as a team member or autonomously with good interpersonal skills. You should also have the ability to work under pressure and have a clear polite telephone manner and be competent in the use of computer programmes. Personal qualities include being flexible and co-operative and be sensitive and empathetic in distressing situation.
About us
We are a large busy practice with a list size of 10,500 patients, our clinical team consists of 4 GP Partners, 4 Salaried GPs, two Practice Nurses and two HCAs. We also have a prescription team, administration team and as well as a reception team working closely together which is supported by a Practice Manager, Reception Manager and Administration Manager. Competitive Rate of Pay and inclusion in the NHS Pension Scheme.
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.75 an hour Includes access to NHS pension scheme
Contract
Permanent
Working pattern
Full-time
Reference number
A3845-26-0002
Job locations
2 Mill Street
St Helens
Merseyside
WA10 2BD
United Kingdom
Job description
Job responsibilities
To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.
Job description
Job responsibilities
To be responsible for undertaking a wide range of administration, reception and prescription duties in support of the multidisciplinary team. Duties can include but are not limited to, back office administrative duties, dealing with prescription queries, reception duties, providing support to the team, ensuring all issues are resolved or escalated in a timely manner and being the Face of Mill Street Medical Centre when dealing with our patients.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
Desirable
- EMIS / Systmone / Vision user skills
Qualifications
Essential
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
Desirable
- NVQ Level 2 in Health and Social Care
Experience
Essential
- Experience of working with the general public
Desirable
- Experience of administrative duties
- Experience of working in a health care setting
Knowledge and Skills
Essential
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
Desirable
- EMIS / Systmone / Vision user skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Mill Street Medical Centre
Address
2 Mill Street
St Helens
Merseyside
WA10 2BD
United Kingdom
Employer's website
https://www.millstreetmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Mill Street Medical Centre
Address
2 Mill Street
St Helens
Merseyside
WA10 2BD
United Kingdom
Employer's website
https://www.millstreetmedicalcentre.co.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Janette Bonney
01744627677
Details
Date posted
16 September 2026
Pay scheme
Other
Salary
£12.75 an hour Includes access to NHS pension scheme
Contract
Permanent
Working pattern
Full-time
Reference number
A3845-26-0002
Job locations
2 Mill Street
St Helens
Merseyside
WA10 2BD
United Kingdom
Privacy notice
Mill Street Medical Centre's privacy notice (opens in a new tab)
Support links
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