Administrative Assistant
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Isle of Wight NHS Trust Administrative Assistant
The closing date is 29 September 2026
Job summary
NHS Band 2: Salary £25,272 pro rata per annum (actual Salary: £12,636 per annum)
Contract Type: Permanent
Location Base: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG
Hours Per Week: Part time 18.75
We are looking for a motivated and organised Administrative Assistant to join our Facilities Services team. This is an excellent opportunity for someone with strong customer service and administrative skills who enjoys working in a busy and varied environment.
Main duties of the job
As an Administrative Assistant, you will:
- Process and maintain staff ID badge and access requests accurately and efficiently.
- Maintain electronic records and databases, ensuring information is accurate and up to date.
- Act as a first point of contact for enquiries received by telephone, email and in person.
- Welcome visitors and provide information, guidance and signposting to the appropriate department or team member.
- Support the wider Facilities Services administration team with a variety of clerical and administrative tasks.
- Contribute to continuous improvement initiatives across the department.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12,636 a year £25,272 pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
REF2588G
Job locations
St Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Job description
Job responsibilities
Working as part of the Single Corporate Services model, you will provide administrative support across Facilities Services, with a primary focus on processing staff ID badges and access requests for Isle of Wight NHS Trust.
What We Are Looking For
We are seeking someone who is:
- Professional and approachable.
- Customer focused and committed to delivering a high-quality service.
- Able to work independently as well as part of a team.
- Flexible, reliable and able to manage competing priorities.
Working for Us
As part of the Single Corporate Services team, you will support services delivered across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The role is primarily site based and may occasionally require travel between locations in line with service needs.
This is a fantastic opportunity to join a supportive team and contribute to the delivery of efficient services that support patient care and frontline staff across the Trust.
For full job details and person specifications, please refer to enclosed job description.
Job description
Job responsibilities
Working as part of the Single Corporate Services model, you will provide administrative support across Facilities Services, with a primary focus on processing staff ID badges and access requests for Isle of Wight NHS Trust.
What We Are Looking For
We are seeking someone who is:
- Professional and approachable.
- Customer focused and committed to delivering a high-quality service.
- Able to work independently as well as part of a team.
- Flexible, reliable and able to manage competing priorities.
Working for Us
As part of the Single Corporate Services team, you will support services delivered across both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The role is primarily site based and may occasionally require travel between locations in line with service needs.
This is a fantastic opportunity to join a supportive team and contribute to the delivery of efficient services that support patient care and frontline staff across the Trust.
For full job details and person specifications, please refer to enclosed job description.
Person Specification
Experience
Essential
- Experience of working in a customer service environment.
Qualifications
Essential
- GCSE English (or equivalent).
- Good IT skills, including Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- The ability to manage confidential information appropriately.
Desirable
- NVQ/BTEC Level 2 in Business Administration or equivalent qualification.
Experience
Essential
- Experience of working in a customer service environment.
Qualifications
Essential
- GCSE English (or equivalent).
- Good IT skills, including Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- The ability to manage confidential information appropriately.
Desirable
- NVQ/BTEC Level 2 in Business Administration or equivalent qualification.
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Isle of Wight NHS Trust
Address
St Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Employer's website
https://www.iow.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Office Manager & Personal Assistant
Karen Hendry
Details
Date posted
16 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£12,636 a year £25,272 pro rata per annum
Contract
Permanent
Working pattern
Part-time
Reference number
REF2588G
Job locations
St Mary's Hospital (IOW)
Parkhurst Road
Newport
Isle of Wight
PO30 5TG
United Kingdom
Supporting documents
Privacy notice
Isle of Wight NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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