Healthcare Support Worker - Same Day Emergency Care (SDEC)

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Imperial College Healthcare NHS Trust Healthcare Support Worker - Same Day Emergency Care (SDEC)

The closing date is 16 September 2026

Apply for this job

Job summary

The Same Day Emergency Care units at Charing Cross and St Mary's Hospital are looking for motivated and enthusiastic healthcare assistants to join the team.

You need to be passionate about providing high quality, emergency same day care in this fast paced, evolving and exciting area of acute emergency care. You must have excellent communication skills and be excited about being part of an innovative nursing team.

This is an exciting time to join Same Day Emergency Care as we increase the numbers of patients attending the service. We see approximately 60-70 patients a day on each site, with varying presentations including renal colic, DVT, cellulitis, low risk chest pain and many more. We work closely with the Emergency Department, taking many patients from the Urgent Care Centre and ED triage, as well as patients from General Practice, London Ambulance Service and 111.

This post consists of a mixture of long days (0800-2030) and long day B shifts (0930-2200) and includes weekends, but no nights.You will be supported by a Deputy matron and the Matron of SDEC.

Main duties of the job

• Assist patients with activities of daily living when required maintaining their privacy and dignity at all times.
• Measure and record routine observations of weight, blood pressure, temperature, pulse, oxygen saturations and respiratory rate. Report any abnormalities and concerns to a Registered Nurse.
• Have an understanding of the policies and procedures within the ward and Imperial College Healthcare NHS Trust.
• Have an understanding of the needs for universal precautions at all times and be aware of the infection control policy when equipment is used.
• Have an understanding of any equipment used, safe storage, health and safety recommendations and report any breakages to the Registered Nurse.
• Ensure effective and appropriate communication with staff, patients, relatives and visitors, maintaining confidentiality at all times.
• Assist with ordering and checking of ward supplies and their storage.
• Participate in appraisal and the development of a personal development plan in agreement with the RN.
• Ensure that knowledge and skills are updated to maintain safe standards of care and treatment for patients.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainabilityClimate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about-us/our-strategy/green-plan.

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year pa inclusive & pro rota

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-MIC-2241

Job locations

Charing Cross Hospital

London

W6 8RF

United Kingdom

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

• Numerate
• Able to speak and write English to an appropriate standard to fulfil the job requirements.
• Completed Care Certificate

Desirable

• QCF Level 3 in Health or equivalent
• (NVQ3, Advanced apprenticeship)

Experience

Essential

• Demonstrate a clear insight into the role.
• Up to date experience; worked within an acute NHS care setting within the last 18 months.

Skills/Knowledge/ Abilities

Essential

• Good communication skills both oral and written.
• Good team working and interpersonal skills.
• Demonstrate ability to work on own initiative.
• Ability to demonstrate caring approach.
• Ability to perform venepuncture and cannulation

Person Specification

Education/ Qualifications

Essential

• Numerate
• Able to speak and write English to an appropriate standard to fulfil the job requirements.
• Completed Care Certificate

Desirable

• QCF Level 3 in Health or equivalent
• (NVQ3, Advanced apprenticeship)

Experience

Essential

• Demonstrate a clear insight into the role.
• Up to date experience; worked within an acute NHS care setting within the last 18 months.

Skills/Knowledge/ Abilities

Essential

• Good communication skills both oral and written.
• Good team working and interpersonal skills.
• Demonstrate ability to work on own initiative.
• Ability to demonstrate caring approach.
• Ability to perform venepuncture and cannulation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Sister

Huilian Tan

[email protected]

02033130734

Details

Date posted

14 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£31,554 to £33,270 a year pa inclusive & pro rota

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-MIC-2241

Job locations

Charing Cross Hospital

London

W6 8RF

United Kingdom

Supporting documents

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