CHC Nurse Co-ordinator
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Norfolk and Suffolk Integrated Care Board CHC Nurse Co-ordinator
The closing date is 04 October 2026
Job summary
Band 6 Registered Nurse (Mental Health, Adult or Learning Disability)Both full-time and part-time opportunities are available, with part-time hours available from 22.5 hours per week
Are you a Registered Nurse looking for a rewarding role where you can use your assessment, clinical judgement and leadership skills to make a real difference to people's lives?
Norfolk and Suffolk Integrated Care Board (ICB) has exciting opportunities for Registered Nurses (Adult, Mental Health and Learning Disability) to join our NHS Continuing Healthcare (CHC) team.
As a Nurse Coordinator, you will use your clinical expertise to undertake complex assessments, case manage individuals eligible for NHS Continuing Healthcare and support the delivery of the Discharge to Assess model. You will work alongside individuals, families and multidisciplinary professionals to ensure fair, robust and person-centred decision making for people with significant and complex health needs.
Whether you already have experience within NHS Continuing Healthcare or are looking to develop your career in a new specialist area, we would love to hear from you.
Please note We are one CHC team across Norfolk and Suffolk and our team cover both counties. We have a base in Norfolk (Norwich) and a base in Suffolk (Ipswich.) Please apply for the role where you would prefer your work base to be.
This advert is for SUFFOLK work base.
Main duties of the job
Co-ordinate and undertake timely, comprehensive and person-centred assessments, using the appropriate national and local tools for NHS CHC and NHS-funded Nursing Care.
Gather, evaluate and triangulate clinical, functional and contextual evidence from the individual, their representative and relevant professionals, identifying gaps or inconsistencies and taking proportionate action to resolve them.
Prepare clear, accurate and evidence-based assessment reports and eligibility recommendations, demonstrating the application of professional judgement and the relationship between assessed needs, evidence and the relevant national criteria.
Participate in multidisciplinary team meetings, case conferences and decision-making processes, ensuring the individual and their representative are enabled to understand and contribute to the process.
Complete and review person-centred, outcome-focused care and support plans for people eligible for NHS funding, ensuring that commissioned care is sufficient to meet assessed needs and that identified risks are appropriately managed.
Support individuals to understand and access Personal Health Budgets where applicable, including contributing to safe and lawful support planning and review arrangements.
About us
We manage an annual budget of £4.9 billion to commission safe, high quality and accessible health services for 1.7million people living in Norfolk and Suffolk.
We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.
Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined up care.
Norfolk and Suffolk include rural, coastal and deprived communities, with an older than average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.
Our vision is for people to live longer, healthier lives with access to safe, joined up, patient centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high quality services.
We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
D0003-ICB032
Job locations
Norfolk and Suffolk Integrated Care Board
Endeavour House
Russell Road
Ipswich
Suffolk
IP1 2BX
United Kingdom
Job description
Job responsibilities
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This will be done in line with the Job evaluation Handbook guidelines.
Job description
Job responsibilities
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.
The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation. This will be done in line with the Job evaluation Handbook guidelines.
Person Specification
Skills and Abilities
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to organise and prioritise an autonomous caseload and meet changing deadlines
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to support learning, reflective practice and development of colleagues
- Intermediate keyboard skills
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
Desirable
- Ability to co-ordinate complex assessments, reviews and meetings across organisations
Other
Essential
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- May be required to travel to ICB Offices and other venues within the ICB area as required
- Car driver
Experience
Essential
- Knowledge and practical understanding of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
- Knowledge of the Mental Capacity Act, safeguarding duties, consent, confidentiality and information sharing
- Experience of assessing people with complex health and care needs and producing evidence-based clinical reports
- Experience of multidisciplinary and multi-agency working across health and social care
Desirable
- Experience of care planning, review, risk management and person-centered practice
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint
- A good understanding of the health and social care environment and roles and responsibilities within it
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Registered Nurse (Adult, Mental Health or Learning Disability)
Skills and Abilities
Essential
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
- Ability to organise and prioritise an autonomous caseload and meet changing deadlines
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to support learning, reflective practice and development of colleagues
- Intermediate keyboard skills
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
Desirable
- Ability to co-ordinate complex assessments, reviews and meetings across organisations
Other
Essential
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
- May be required to travel to ICB Offices and other venues within the ICB area as required
- Car driver
Experience
Essential
- Knowledge and practical understanding of the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care
- Knowledge of the Mental Capacity Act, safeguarding duties, consent, confidentiality and information sharing
- Experience of assessing people with complex health and care needs and producing evidence-based clinical reports
- Experience of multidisciplinary and multi-agency working across health and social care
Desirable
- Experience of care planning, review, risk management and person-centered practice
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint
- A good understanding of the health and social care environment and roles and responsibilities within it
Qualifications
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area.
- Registered Nurse (Adult, Mental Health or Learning Disability)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Norfolk and Suffolk Integrated Care Board
Address
Norfolk and Suffolk Integrated Care Board
Endeavour House
Russell Road
Ipswich
Suffolk
IP1 2BX
United Kingdom
Employer's website
https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Norfolk and Suffolk Integrated Care Board
Address
Norfolk and Suffolk Integrated Care Board
Endeavour House
Russell Road
Ipswich
Suffolk
IP1 2BX
United Kingdom
Employer's website
https://www.norfolkandsuffolk.icb.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Melanie Webster
Details
Date posted
11 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
D0003-ICB032
Job locations
Norfolk and Suffolk Integrated Care Board
Endeavour House
Russell Road
Ipswich
Suffolk
IP1 2BX
United Kingdom
Supporting documents
Privacy notice
Norfolk and Suffolk Integrated Care Board's privacy notice (opens in a new tab)
Support links
© Crown copyright
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