Discharge Coordinator

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Great Western Hospitals NHS Foundation Trust Discharge Coordinator

The closing date is 16 September 2026

Apply for this job

Job summary

**Previous applicants need not apply**

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

This is an exiting opportunity to join the Discharge Support Team working in a fast paced environment in a varied role. You will be part of an integrated team who provide a high quality service to facilitate a safe, appropriate, timely discharge for patients.

You will work closely with the multi disciplinary team and will be a skilled knowledgeable adviser for patients, family/carers and staff raising the understanding of the trusts discharge policy and discharge planning processes.

Main duties of the job

The discharge coordinator supports partnership working across disciplines and agencies, and will have excellent communication skills with the ability to bridge-build, enable, and problem solve.

You will work within the Discharge Support Team but have the ability to work independently to actively coordinate and document discharge plans for complex patients.

The role is key in supporting the flow of patients through the hospital, identifying barriers to discharge early and preventing delays. You will act in a caring, compassionate manner and actively involve patients and family/carers throughout their hospital journey.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

249-8233370-2

Job locations

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Job description

Job responsibilities

The Discharge Coordinator works with the Matron of Clinical Operations and Patient Flow to achieve effective discharge practice in the management of complex cases. They will work independently under the supervision of the Matron of Clinical Operations and Patient Flow, supporting the multi-disciplinary team (MDT) to facilitate safe, effective patient discharge, as an integral part of the ward team/ discharge co-ordination team on the ward. The post holder will be a skilled and knowledgeable advisor for patients, family/carers and staff, raising understanding of the trusts discharge policy and discharge planning processes for simple and complex discharges. Key responsibilities include the proactive co-ordination of discharge plans, referral to partner organisations, communicating with MDT, advising, sign-posting, educating, completion of discharge documentation. The Discharge Coordinator will support partnership working across disciplines and agencies, bridge-building, enabling, negotiating, problem solving and conflict resolution.

Job description

Job responsibilities

The Discharge Coordinator works with the Matron of Clinical Operations and Patient Flow to achieve effective discharge practice in the management of complex cases. They will work independently under the supervision of the Matron of Clinical Operations and Patient Flow, supporting the multi-disciplinary team (MDT) to facilitate safe, effective patient discharge, as an integral part of the ward team/ discharge co-ordination team on the ward. The post holder will be a skilled and knowledgeable advisor for patients, family/carers and staff, raising understanding of the trusts discharge policy and discharge planning processes for simple and complex discharges. Key responsibilities include the proactive co-ordination of discharge plans, referral to partner organisations, communicating with MDT, advising, sign-posting, educating, completion of discharge documentation. The Discharge Coordinator will support partnership working across disciplines and agencies, bridge-building, enabling, negotiating, problem solving and conflict resolution.

Person Specification

Qualifications

Essential

• Educated to an NVQ3 in Health and social care or equivalent & demonstrable knowledge gained through experience
• Evidence of continued personal and professional development
• Experience of collaborative working

Desirable

• Nursing or therapy background
• Educated to Foundation in Health and social care degree or equivalent & demonstrable knowledge gained through experience

Experience

Essential

• Excellent verbal, written and electronic communication skills
• Good IT knowledge and skills -Word, Outlook, Excel
• Excellent problem solving skills
• Think and plan strategically, tactically and creatively, and to prioritise significant workloads in the face of competing demands

Desirable

• Excellent analytical and numerical skills

Person Specification

Qualifications

Essential

• Educated to an NVQ3 in Health and social care or equivalent & demonstrable knowledge gained through experience
• Evidence of continued personal and professional development
• Experience of collaborative working

Desirable

• Nursing or therapy background
• Educated to Foundation in Health and social care degree or equivalent & demonstrable knowledge gained through experience

Experience

Essential

• Excellent verbal, written and electronic communication skills
• Good IT knowledge and skills -Word, Outlook, Excel
• Excellent problem solving skills
• Think and plan strategically, tactically and creatively, and to prioritise significant workloads in the face of competing demands

Desirable

• Excellent analytical and numerical skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Great Western Hospitals NHS Foundation Trust

Address

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

Employer's website

https://www.gwh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Head of Flow and Operations

Rachel Palfreeman

[email protected]

01793607420

Details

Date posted

09 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

249-8233370-2

Job locations

The Great Western Hospital

Marlborough Road

Swindon

SN3 6BB

United Kingdom

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