Associate Operational Lead
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Midlands Partnership NHS Foundation Trust Associate Operational Lead
The closing date is 23 September 2026
Job summary
We are delighted to offer an opportunity to join our Musculoskeletal (MSK) Teams in Tamworth, Lichfield and Seisdon area as an Associate Operational Lead.
This is an exciting new role within the MSK service and provides a unique opportunity to create, shape and develop the role to provide a positive impact within the teams.
You will work alongside the Operational Lead and wider team to support and oversee operational delivery of services at team level in order to address issues impacting on service delivery with overall support and strategic direction from the General Manager / Operational Manager and Operational Lead.
Leading by example and holding our Trust values at the heart of our service delivery, you will hold operational responsibility for delegated duties from the MSK Operational Lead, in the delivery of effective, efficient and high-quality services for service users.
You will work in conjunction with the Head of Operations, General Manager, Operational Manager, Operational Lead and Professional Leads to develop and deliver safe and effective services, in accordance with key national targets, clinical standards, service priorities and performance indicators set by local commissioners and Trust policies.
Main duties of the job
With guidance from the Operational Lead you will manage the multi-displinary teams and be responsible, with supervision of the Operational Lead, for the deployment, day-to-day management, supervision and co-ordination of designated staff, co-ordinating the day-to-day activities of the team.
As part of this role you will also be expected to:
Help to create a team culture in which staff are valued and well-supported and able to deliver services with care and compassion.
Investigate complaints, meet and respond to complaints and draft complaint responses, as requested by the Operational Lead or Operational Manager.
Establish structures within the team to ensure effective management and supervision of staff across the service.
Manage recruitment and selection of staff, taking into account workforce plans and new ways of working.
Monitor and manage attendance e.g. annual leave, training, study leave and sickness absence, taking appropriate management action as required.
Ensure conduct and performance is effectively managed in accordance with Trust policies.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Please note, we may be required to close this vacancy early if we receive a high volume of applications
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
301-ZR-26-8265117
Job locations
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6RF
United Kingdom
Job description
Job responsibilities
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see attached the Job Description and Person Specification for further details regarding this role.
Job description
Job responsibilities
This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:
- Midlands Partnership University NHS Foundation Trust.
- North Staffordshire Combined Healthcare NHS Trust.
- University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
- Staffordshire and Stoke-on-Trent Integrated Care Board.
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Please see attached the Job Description and Person Specification for further details regarding this role.
Person Specification
Qualifications
Essential
- Post-graduate qualification or equivalent experience in relevant clinical, professional or managerial role.
Desirable
- Postgraduate qualification in management and/or leadership.
- Leadership or other organisational development training
Experience
Essential
- Experience in operational and/or project management role in the NHS.
Desirable
- In-depth knowledge of local commissioning and provider context including health, social care and education.
Skliis and knowledge
Essential
- Ability to manage teams
- Excellent communication skills
Qualifications
Essential
- Post-graduate qualification or equivalent experience in relevant clinical, professional or managerial role.
Desirable
- Postgraduate qualification in management and/or leadership.
- Leadership or other organisational development training
Experience
Essential
- Experience in operational and/or project management role in the NHS.
Desirable
- In-depth knowledge of local commissioning and provider context including health, social care and education.
Skliis and knowledge
Essential
- Ability to manage teams
- Excellent communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6RF
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer details
Employer name
Midlands Partnership NHS Foundation Trust
Address
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6RF
United Kingdom
Employer's website
https://www.mpft.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Operational Lead MSK Tamworth, Lichfield + Seisdon
Karen Davies
07989391039
Details
Date posted
10 September 2026
Pay scheme
Agenda for change
Band
Band 6
Salary
£39,959 to £48,117 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
301-ZR-26-8265117
Job locations
Samuel Johnson Community Hospital
Trent Valley Road
Lichfield
WS13 6RF
United Kingdom
Supporting documents
Privacy notice
Midlands Partnership NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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