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Digital Support Worker

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University Hospital Southampton NHS Trust Digital Support Worker

The closing date is 17 September 2026

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Job summary

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Digital Support Worker

Contract Type: Fixed Term / Secondment

Fixed Term Contract End Date: September 2027

Purpose for Fixed Term: Short term funding

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

This is an exciting opportunity to join our team in the Hepatology Team as a Band 4 Digital Support Worker . You will be part of the multi disciplinary team and work alongside another Digital Support Worker to support Hepatology patients and their care .

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

188-AC030926

Job locations

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Job description

Job responsibilities

The successful candidate will be responsible for using My Medical Records to monitor and book surveillance for Hepatology patients. Please refer to the job description and P/S for further details

Job description

Job responsibilities

The successful candidate will be responsible for using My Medical Records to monitor and book surveillance for Hepatology patients. Please refer to the job description and P/S for further details

Person Specification

Qualifications, knowledge and experience

Essential

  • NVQ or apprenticeship Level 3 in Health
  • Numeracy skills and Literacy skills at level 2 (or equivalent).
  • Proficient in use of Hospital systems
  • Proven experience in a caring role.
  • Understanding of acute hospital environment and the role of SHCA
  • Previous experience of working with the general public.
  • Ability to communicate with wide range of people.
  • Ability to work under own initiative and prioritise workload
  • Ability to adjust to pressures of job.
  • Willingness to undertake further training
  • Strong interest in digital/IT
  • Experience of dealing with non-routine and complex problems, able to progress chase
  • Interest in new ways of working and supporting clinical teams during periods of change
  • Be able to take instruction / directions.
  • Aware of personal limitations.
  • Flexibility and adaptable to shift/work patterns.

Desirable

  • Experienced and competent in additional clinical skills, as per job description
  • Previous HCA experience.
  • Experience working with diverse audiences (e.g. volunteers, patients and/or community groups).

Trust values

Essential

  • Patient First
  • Working Together
  • Always Improving

Person Specification

Qualifications, knowledge and experience

Essential

  • NVQ or apprenticeship Level 3 in Health
  • Numeracy skills and Literacy skills at level 2 (or equivalent).
  • Proficient in use of Hospital systems
  • Proven experience in a caring role.
  • Understanding of acute hospital environment and the role of SHCA
  • Previous experience of working with the general public.
  • Ability to communicate with wide range of people.
  • Ability to work under own initiative and prioritise workload
  • Ability to adjust to pressures of job.
  • Willingness to undertake further training
  • Strong interest in digital/IT
  • Experience of dealing with non-routine and complex problems, able to progress chase
  • Interest in new ways of working and supporting clinical teams during periods of change
  • Be able to take instruction / directions.
  • Aware of personal limitations.
  • Flexibility and adaptable to shift/work patterns.

Desirable

  • Experienced and competent in additional clinical skills, as per job description
  • Previous HCA experience.
  • Experience working with diverse audiences (e.g. volunteers, patients and/or community groups).

Trust values

Essential

  • Patient First
  • Working Together
  • Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer details

Employer name

University Hospital Southampton NHS Trust

Address

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Employer's website

https://www.uhs.nhs.uk/home.aspx (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hepatology Clinical Nurse Specialist

Rebecca Robbins

[email protected]

Details

Date posted

04 September 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

188-AC030926

Job locations

University Hospital Southampton

Tremona Road

Southampton

SO16 6YD

United Kingdom


Supporting documents

Privacy notice

University Hospital Southampton NHS Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

48 310 £

Based on 399 offers with salary for Jobs in Southampton

Full salary breakdown

University Hospital Southampton NHS Trust Southampton

Patient Administrator

Salary not specified
Southampton

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