Credit Controller

• A leading luxury health, fitness and wellness business
• Credit Controller to join their finance team on a temporary contract.
• Manage outstanding membership fees, subscriptions, and customer payments

Summary

• Our client, a leading luxury health, fitness and wellness business based in Mayfair, is looking for a Credit Controller to join their finance team on a temporary contract.

• They are seeking an experienced credit professional with a proven track record of managing collections, reducing aged debt, and maintaining excellent relationships with members and corporate clients.

Our Client
An exciting opportunity has arisen for an experienced Credit Controller to join a prestigious health, fitness and wellness business based in Mayfair. Renowned for delivering exceptional service to a high-end client base, the organisation offers a fast-paced and collaborative environment where quality and customer experience are at the heart of everything they do.

The Role
In this role, you will be responsible for managing customer and member accounts, collecting outstanding payments, resolving account queries, and supporting the finance team to ensure effective cash flow management.

Main Duties
You will be responsible for a range of credit control activities, including:
• Chasing outstanding payments, membership fees and overdue balances
• Cleaning and maintaining accurate customer and membership data
• Reconciling accounts and resolving billing discrepancies
• Investigating and resolving payment and membership queries
• Supporting cash collection activities and aged debt reporting

The Successful Candidate
• Previous experience working as a Credit Controller or within Accounts Receivable
• Experience handling membership payments, subscriptions, renewals or recurring billing
• Strong communication skills with the ability to build relationships with customers and members
• Good Excel skills and familiarity with finance systems
• Highly organised with the ability to manage competing priorities efficiently
• Competitive day rate
• Prestigious Mayfair location with excellent transport links
• Fully office-based role, 5 days per week
• Opportunity to join a leading luxury health and wellness business
• Supportive and collaborative team culture
• Valuable experience within a fast-paced finance environment

Our Commitment to Equality, Diversity, and Inclusion We believe that diverse teams drive innovation and success. That's why we're committed to promoting equality of opportunity and creating inclusive workplaces where everyone feels valued and supported. We actively seek out talent from all backgrounds and strive to reflect the rich diversity of the global workforce in every role we recruit for.