HR Onboarding Coordinator

The Opportunity

This is a fantastic opportunity to join our client, a global insurance firm, in their Leeds office as an HR Onboarding Coordinator on a 12-month fixed-term contract.

Working closely with HR, Talent Acquisition and hiring managers, you will take ownership of the onboarding process from offer acceptance through to a new starter's first day. You will coordinate pre-employment screening, background checks, contracts, references and new joiner communications, ensuring candidates and managers are kept informed throughout.

This is a highly organised, people-focused role where you will be responsible for keeping the process moving, proactively chasing outstanding actions and providing a seamless candidate experience.

• Coordinate pre-employment screening, right to work and compliance checks, escalating any issues where required.
• Support with reference checking and develop an understanding of DBS requirements and the legal requirements behind screening decisions.
• Prepare and issue contracts, ensuring any adjustments are captured correctly and escalated for approval. Contracts should be issued within 48 hours of initial notification.
• Act as a key point of contact for candidates, responding to queries and providing regular updates. You should be comfortable picking up the phone and speaking directly with candidates.
• Work closely with HR, Talent Acquisition and hiring managers, proactively providing updates and chasing outstanding actions.
• Ensure managers are prepared for new starters and that day-one arrangements are in place.
• Complete onboarding administration, including new joiner communications, adding candidates to relevant systems and maintaining accurate trackers.
• Monitor candidates throughout the onboarding process, including those with longer notice periods, and ensure actions remain on track.
• Audit candidate files to ensure data is accurate and up to date.
• Troubleshoot issues, identify when escalation is required and coordinate appropriate resolutions.
• Identify opportunities to improve the onboarding process and candidate experience.

We are looking for someone who is highly organised, proactive and confident working in a fast-paced, high-volume environment.

You will ideally have:

• Experience in HR, Talent Acquisition, recruitment coordination or a similar high-volume administrative role.
• Excellent communication skills and confidence speaking with candidates and stakeholders over the phone.
• Strong attention to detail, time management and problem-solving skills.
• A proactive approach to chasing outstanding information and keeping processes moving.
• The ability to manage multiple candidates, deadlines and competing priorities.
• A strong customer and candidate focus, with the ability to build relationships quickly.
• Experience using Excel and Microsoft Office.
• Workday experience would be desirable.
• Experience working with a third-party background screening provider would be advantageous.

Previous experience of pre-employment screening, DBS or compliance checks is beneficial but not essential, as training will be provided.

This is a great opportunity to build your career within HR, gaining broad experience across onboarding, pre-employment screening, compliance and candidate experience within a global insurance business.

You'll receive support during your first few months to learn the screening systems, compliance requirements and wider business, before becoming self-sufficient and taking full ownership of your workload.

If you're organised, proactive, people-focused and enjoy making sure things get done, we'd love to hear from you!