Buying Office Administrator
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Chelsea and Westminster Hospital NHS Foundation Trust Buying Office Administrator
The closing date is 22 September 2026
Job summary
We are advertising for a Buying Office Administrator to join our team!
An opportunity has arisen for a full time Band 3 Buying Office Administrator at Chelsea and Westminster Hospital, Chelsea site. We are looking for an enthusiastic individual with experience of Purchasing in a busy office environment to join our team and help deliver an efficient and effective pharmacy service that the Trust relies upon to manage the procurement of medicines.
The post holder would be required to deal effectively with staff of all levels within the pharmacy department, off site clinics and other hospitals as and when they encounter on a day-to-day basis. Responsible for planning own day to day work tasks to meet pharmacy procurement service requirements as directed by line manager/section manager. To generate and place all routine pharmaceutical stock orders using the Pharmacy JAC system and Powergate electronic ordering system. Accessing and searching supplier websites to ensure complete accuracy in all aspects of procuring stock. To support the goods receipt team and to participate in the ward top up service.
You will need NVQ Level 2 in Pharmacy Services and demonstrate procurement experience.
Hours of work will be 09:00 - 17.00 Monday to Friday including weekend working.
Main duties of the job
To support the pharmacy buying office operationally to ensure the efficient processing of medicine orders, supplies, consumables and medical gases using JAC. To support the buying office in maintaining stock levels and resolving day to day queries. To maintain relationships with suppliers and deal with stock level and order discrepancies when necessary. To support the goods receipt team when required. To support the ward top up service.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-519
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Job description
Job responsibilities
BUYING OFFICE
1. Supporting the processing of orders for medication supplies including assisting with sourcing urgent supplies.
2. Dealing with any out-of-stock queries and liaising with the relevant staff as appropriate.
3. Ensure that the daily stock count, the KTAKEM, occurs and any discrepancies are investigated and dealt with.
4. Support the buying office Purchasing Coordinator in dealing with any buying office related handover emails to ensure that any urgent issues are dealt with in a timely manner.
5. Ensure that all out of hours medicine purchases or supplies are processed and dealt with without delay.
6. Investigate manufacturers delays, updating the list of delays and ensuring all relevant staff are informed.
7. Receiving, checking and booking in deliveries of controlled drugs when they arrive to fulfil legislative requirements.
8. Storing goods safely and correctly in the appropriate areas of the pharmacy.
9. Dealing with queries from staff and other hospital staff relating to product delays, delivery times and orders.
10. Follow up outstanding orders to ensure that stock is delivered promptly and avoid out of stock situations. Place orders with alternative suppliers if necessary.
11. Ensuring stock levels of all products are accurate and supporting the appropriate ordering of stock.
12. Ensure that contracts are adhered to and return any over ordered or unwanted goods in order to avoid finance penalties.
13. Check the ONOTR report. This report is to be checked every month for outstanding orders that have not been delivered or received onto JAC.
14. Participate in robot loading and goods receipt duties if required.
15. Undertaking any specific projects in accordance with objectives set by the Buying Office and goods Receipt Manager.
16. Support the Procurement and Distribution Manager in dealing with drug recalls where required.
17. Ensure that the electronic ordering system (Medecator) is utilised to maximum efficiency to maintain reduced ordering costs in line with regional procurement guidance.
18. Assist in the maintenance of computer files in regard to purchasing and invoicing.
19. Ensure that urgent deliveries of medicines (e.g. from other hospitals, alternative suppliers via taxi / courier service) are arranged within the required timescales and when appropriate.
20. To participate in implementing and maintaining national, regional, consortium and Trust local purchasing contracts.
21. Ensure the slow-moving report is checked weekly to identify any slow moving items preventing stock wastage.
22. Support the implementation of new policies and procedures within the purchasing and goods receipt area and contribute to the development of new systems of working.
23. Assist with the training and inducting of rotational technicians, pre-registration trainee technicians and pre-registration pharmacists in all aspects of the purchasing function.
24. Maintain good and open channels of communication with all suppliers to ensure that all aspects of purchasing are dealt with effectively.
25. To participate and support the goods receipt team.
26. Establish and maintain clerical filing systems for the buying office to ensure efficiently in all procedures and processes and the completion of work in a timely manner.
27. Participate in the pharmacy ward top up service to wards, clinics, and departments as part of the pharmacy top up service.
28. Return stock or dispose of any medicines returned from wards or departments.
GENERAL DUTIES
29. Attend and participate in departmental meetings.
30. Participate in service audits as required.
31. Support the buying office to ensure that all monthly tasks are completed for budgets and finance reports to remain correct. This will include ensuring all TPN, medical gases, and consumable orders are booked onto JAC correctly in time for end of month booking out.
32. Follow relevant procedures for each rotation, including adherence to GMP, orange guide and COSHH regulations etc. to deliver the service in a safe and effective manner.
33. Undertake any other duties as reasonably required by the Chief Pharmacist.
COMMUNICATION
34. Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
35. Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language culture, understanding or physical or mental health conditions.
36. These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments with the broad scope and band level of the role.
Job description
Job responsibilities
BUYING OFFICE
1. Supporting the processing of orders for medication supplies including assisting with sourcing urgent supplies.
2. Dealing with any out-of-stock queries and liaising with the relevant staff as appropriate.
3. Ensure that the daily stock count, the KTAKEM, occurs and any discrepancies are investigated and dealt with.
4. Support the buying office Purchasing Coordinator in dealing with any buying office related handover emails to ensure that any urgent issues are dealt with in a timely manner.
5. Ensure that all out of hours medicine purchases or supplies are processed and dealt with without delay.
6. Investigate manufacturers delays, updating the list of delays and ensuring all relevant staff are informed.
7. Receiving, checking and booking in deliveries of controlled drugs when they arrive to fulfil legislative requirements.
8. Storing goods safely and correctly in the appropriate areas of the pharmacy.
9. Dealing with queries from staff and other hospital staff relating to product delays, delivery times and orders.
10. Follow up outstanding orders to ensure that stock is delivered promptly and avoid out of stock situations. Place orders with alternative suppliers if necessary.
11. Ensuring stock levels of all products are accurate and supporting the appropriate ordering of stock.
12. Ensure that contracts are adhered to and return any over ordered or unwanted goods in order to avoid finance penalties.
13. Check the ONOTR report. This report is to be checked every month for outstanding orders that have not been delivered or received onto JAC.
14. Participate in robot loading and goods receipt duties if required.
15. Undertaking any specific projects in accordance with objectives set by the Buying Office and goods Receipt Manager.
16. Support the Procurement and Distribution Manager in dealing with drug recalls where required.
17. Ensure that the electronic ordering system (Medecator) is utilised to maximum efficiency to maintain reduced ordering costs in line with regional procurement guidance.
18. Assist in the maintenance of computer files in regard to purchasing and invoicing.
19. Ensure that urgent deliveries of medicines (e.g. from other hospitals, alternative suppliers via taxi / courier service) are arranged within the required timescales and when appropriate.
20. To participate in implementing and maintaining national, regional, consortium and Trust local purchasing contracts.
21. Ensure the slow-moving report is checked weekly to identify any slow moving items preventing stock wastage.
22. Support the implementation of new policies and procedures within the purchasing and goods receipt area and contribute to the development of new systems of working.
23. Assist with the training and inducting of rotational technicians, pre-registration trainee technicians and pre-registration pharmacists in all aspects of the purchasing function.
24. Maintain good and open channels of communication with all suppliers to ensure that all aspects of purchasing are dealt with effectively.
25. To participate and support the goods receipt team.
26. Establish and maintain clerical filing systems for the buying office to ensure efficiently in all procedures and processes and the completion of work in a timely manner.
27. Participate in the pharmacy ward top up service to wards, clinics, and departments as part of the pharmacy top up service.
28. Return stock or dispose of any medicines returned from wards or departments.
GENERAL DUTIES
29. Attend and participate in departmental meetings.
30. Participate in service audits as required.
31. Support the buying office to ensure that all monthly tasks are completed for budgets and finance reports to remain correct. This will include ensuring all TPN, medical gases, and consumable orders are booked onto JAC correctly in time for end of month booking out.
32. Follow relevant procedures for each rotation, including adherence to GMP, orange guide and COSHH regulations etc. to deliver the service in a safe and effective manner.
33. Undertake any other duties as reasonably required by the Chief Pharmacist.
COMMUNICATION
34. Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
35. Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language culture, understanding or physical or mental health conditions.
36. These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments with the broad scope and band level of the role.
Person Specification
Education and Qualifications
Essential
- GCSE or equivalent in Maths and English
- NVQ Level 2 in Pharmacy Services
Desirable
- Specialist purchasing qualifications e.g. the Chartered Institute of Purchasing and Supply Foundation course
- GCSE Science or equivalent
Experience
Essential
- Proven record of procurement work experience
- Experience of dealing with service audit
- Experience of investigating stock level discrepancies
- Experience of using electronic ordering system
Desirable
- Proven record of procurement work experience within a hospital setting
- Implementation of procedures
Skills and Knowledge
Essential
- Ability to organise and prioritise daily tasks
- IT literate
Personal Qualities
Essential
- Enthusiasm for position
- Works well under pressure
Trust Values
Essential
- Understanding and knowledge of PROUD values
Education and Qualifications
Essential
- GCSE or equivalent in Maths and English
- NVQ Level 2 in Pharmacy Services
Desirable
- Specialist purchasing qualifications e.g. the Chartered Institute of Purchasing and Supply Foundation course
- GCSE Science or equivalent
Experience
Essential
- Proven record of procurement work experience
- Experience of dealing with service audit
- Experience of investigating stock level discrepancies
- Experience of using electronic ordering system
Desirable
- Proven record of procurement work experience within a hospital setting
- Implementation of procedures
Skills and Knowledge
Essential
- Ability to organise and prioritise daily tasks
- IT literate
Personal Qualities
Essential
- Enthusiasm for position
- Works well under pressure
Trust Values
Essential
- Understanding and knowledge of PROUD values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Pharmacy Procurement and Distribution Manager
melanie davy
Details
Date posted
09 September 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£31,554 to £33,270 a year per annum incl. HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
289-CS-519
Job locations
Chelsea and Westminster Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Supporting documents
Privacy notice
Chelsea and Westminster Hospital NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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