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Healthcare Support Worker, Maternity Diabetes

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University Hospitals Coventry and Warwickshire NHS Trust Healthcare Support Worker, Maternity Diabetes

The closing date is 13 September 2026

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Job summary

An exciting opportunity has arisen to be pivotal in the service expansion of the Maternity Diabetes team at UHCW. We have a permanent position to recruit an enthusiastic and motivated individual to assist the diabetes specialist midwives in caring for pregnant women with diabetes.

Please be advised this vacancy is not eligible for sponsorship.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

The role includes working closely with the Diabetes midwifery team in the Antenatal clinic department. The primary role of the Maternity Care Assistant (MCA) is to assist, support and work in collaboration with the midwife and the wider multidisciplinary team; to provide a safe and holistic approach to women-centred care and to achieve operational excellence

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-ACS-B2-8241828-A

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom


Job description

Job responsibilities

As part of the maternity workforce team the applicant will be required to act as the first point of contact for dealing with routine enquiries and act as necessary to liaise with others as appropriate. They will be able to communicate with staff, patients and/or external organisations using appropriate methods and undertake agreed clinical and non-clinical tasks following training, ensuring referral to the appropriate trained staff as appropriate.The successful applicant will be computer literate and able to utilise relevant trust IT systems and electronic patient records and be involved with assisting in data collection, and audits.

For further details please see the attached job description.

Job description

Job responsibilities

As part of the maternity workforce team the applicant will be required to act as the first point of contact for dealing with routine enquiries and act as necessary to liaise with others as appropriate. They will be able to communicate with staff, patients and/or external organisations using appropriate methods and undertake agreed clinical and non-clinical tasks following training, ensuring referral to the appropriate trained staff as appropriate.The successful applicant will be computer literate and able to utilise relevant trust IT systems and electronic patient records and be involved with assisting in data collection, and audits.

For further details please see the attached job description.

Person Specification

Qualifications

Essential

  • oLevel 2 BTEC Diploma and/or oequivalent qualification in a healthcare related subject. and/or oequivalent level of experience.

Experience

Essential

  • oCare experience and/or oexperience in a customer facing role

Desirable

  • oNHS / experience of maternity department oExperience of working in a busy environment

Knowledge

Essential

  • oThorough working knowledge of IT systems (Microsoft Office/ Excel /Word) oGood understanding of general office working procedures

Desirable

  • oAn understanding of current issues relating to the NHS. oTraining / knowledge of EPR

Skills

Essential

  • oAbility to carry out assigned tasks effectively in a busy environment. oGood communication and interpersonal skills oGood observation skills and recognition of the importance of reporting any changes. oCapable of dealing with sensitive and distressing situations. oCapable of meeting the Physical and emotional demands of the role oGood organisational skills. oAble to prioritise and meet deadlines effectively. oAble to present information to others. oExcellent level of verbal and written communication. oAble to use judgement and initiative to provide information and support. oEmpathetic approach to dealing with and resolving enquiries. oAble to analyse problems and initiate appropriate solutions effectively. oAble to compose correspondence and reports. oMaintains a high level of accuracy

Commitment to Trust Values and Behaviours

Essential

  • oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Person Specification

Qualifications

Essential

  • oLevel 2 BTEC Diploma and/or oequivalent qualification in a healthcare related subject. and/or oequivalent level of experience.

Experience

Essential

  • oCare experience and/or oexperience in a customer facing role

Desirable

  • oNHS / experience of maternity department oExperience of working in a busy environment

Knowledge

Essential

  • oThorough working knowledge of IT systems (Microsoft Office/ Excel /Word) oGood understanding of general office working procedures

Desirable

  • oAn understanding of current issues relating to the NHS. oTraining / knowledge of EPR

Skills

Essential

  • oAbility to carry out assigned tasks effectively in a busy environment. oGood communication and interpersonal skills oGood observation skills and recognition of the importance of reporting any changes. oCapable of dealing with sensitive and distressing situations. oCapable of meeting the Physical and emotional demands of the role oGood organisational skills. oAble to prioritise and meet deadlines effectively. oAble to present information to others. oExcellent level of verbal and written communication. oAble to use judgement and initiative to provide information and support. oEmpathetic approach to dealing with and resolving enquiries. oAble to analyse problems and initiate appropriate solutions effectively. oAble to compose correspondence and reports. oMaintains a high level of accuracy

Commitment to Trust Values and Behaviours

Essential

  • oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer details

Employer name

University Hospitals Coventry and Warwickshire NHS Trust

Address

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom


Employer's website

https://www.jobsatuhcw.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Specialist Diabetes Midwife

Mandeep Kaur

[email protected]

02476965325

Details

Date posted

08 September 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

218-ACS-B2-8241828-A

Job locations

University Hospitals Coventry and Warwickshire

Clifford Bridge Road

Coventry

CV2 2DX

United Kingdom


Supporting documents

Privacy notice

University Hospitals Coventry and Warwickshire NHS Trust's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

48 246 £

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