HR Operations Administrator

Are you the person who gets satisfaction from clearing the inbox, solving the query, completing the paperwork and knowing everything has actually been finished?

We are looking for a bright, organised and resourceful HR Operations Administrator to join a busy HR team.

This role is all about keeping things moving.

A significant part of your day will involve managing the HR mailbox, responding to straightforward employee queries, finding information, signposting people to the right place and making sure requests do not disappear into the system.

Your responsibilities will include:

• Managing and responding to queries through the HR mailbox
• Providing first-line HR information to employees
• Signposting more complex queries to the appropriate colleague
• Preparing routine HR documentation
• Supporting starters, leavers and contractual changes
• Maintaining accurate employee records
• Supporting absence and probation processes
• Liaising with payroll and HR colleagues
• Tracking actions and deadlines
• Updating HR systems
• Researching answers when information is not immediately available
• Making sure queries and tasks are followed through to completion

The organisation uses Unit4 ERPx, so experience of Unit4 would be a real bonus, although it is certainly not essential.

You do not need to know everything.

What matters is what you do when you do not know the answer.

Do you sit and wait for someone to tell you, or do you look at the policy, check the system, find the right person, ask the question and get the issue resolved?

We want the latter.

You will need:

• Previous HR administration or HR operations experience
• Excellent organisation and attention to detail
• Confidence dealing with employees and colleagues
• Strong written communication skills
• Good general HR knowledge
• The ability to work quickly without sacrificing accuracy
• Confidence using and learning HR systems
• Initiative and common sense
• The ability to prioritise a busy workload
• A strong sense of personal responsibility for deadlines

Most importantly, you will be someone who finishes things.

If you say you will get something done, you get it done. If there is a problem, you raise it. If you do not know something, you find out.

Perhaps you are an experienced HR Administrator or HR Coordinator who genuinely enjoys operational HR and is not chasing the next management title.

Alternatively, you may be earlier in your HR career but exceptionally capable, quick to learn and confident working independently.

Either could work.

What matters most is that you are proactive, reliable, responsive and comfortable working in a busy environment where you will need to use your own initiative.

Gray & Associates is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.