Catering Assistant
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CDD Services (Synchronicity Care Ltd) Catering Assistant
The closing date is 22 September 2026
Job summary
Serving, beverages and meals to public & staff in the Cafe Quick cafe in the provision of a highly professional catering service at Durham Hosptial Hospital.
This role would be expected to follow the duties laid out by the Retail supervisor in the day to day operational management of food service to staff and public, and to ensure that a high quality, food safety and cost effective service at all times.
Main duties of the job
To work in the cafe on ground floor level under the direction of the Retail suprviser, serving light meals and drinks to the public & staff. Temperature controls, quality, presentation, hygiene and safety are all paramount to the role.
To be involved in the electronic till system.
Ensure high standards of food service, reheating of food and ensuring quality control process throughout.
To ensure temperature monitoring and recording of all reheating of food in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)
Assist with receipt, quality assurance and stock control of goods received from the Main kitchen. Correct storage and security of goods, adhering to stock rotation practices in accordance with kitchen HACCP.
Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.
To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.
About us
Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.
This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.
We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- A Competitive salary
- Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£24,852 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
M9439-SCL424
Job locations
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Job description
Job responsibilities
To support and assist the Retail supervisor and Retail Catering Manager in the provision of a highly professional catering service at Durham Hospital and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service
To ensure that food safety and allergen regulations are adhered to at all times.
Provide and maintain a highly customer focused service to all usersAmand
Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or public.
Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Job description
Job responsibilities
To support and assist the Retail supervisor and Retail Catering Manager in the provision of a highly professional catering service at Durham Hospital and to ensure that high quality standards are met at all times
To follow the policies and procedures laid down by the catering services in the day to day operational management of food service and to ensure a high quality and cost effective service
To ensure that food safety and allergen regulations are adhered to at all times.
Provide and maintain a highly customer focused service to all usersAmand
Work in a safe manner so that no other persons are put at risk whilst completing the required duties.
Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or public.
Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.
Person Specification
Experience
Essential
- Effective interpersonal skills
Desirable
- Industry experience within catering servicesIndustry experience within catering services
Special Skills & Knowledge
Essential
- Able to work with minimal supervision following set procedures.
Desirable
- Flexible approach to work and adaptable to change
Qualifications
Essential
- Level 2 Certificate in Food Hygiene or working towards it
Desirable
- A good standard of literacy and numeracy
Special Requirements
Essential
- Natural & enthusiastic staff member
Desirable
- Knowledge of catering sector
Experience
Essential
- Effective interpersonal skills
Desirable
- Industry experience within catering servicesIndustry experience within catering services
Special Skills & Knowledge
Essential
- Able to work with minimal supervision following set procedures.
Desirable
- Flexible approach to work and adaptable to change
Qualifications
Essential
- Level 2 Certificate in Food Hygiene or working towards it
Desirable
- A good standard of literacy and numeracy
Special Requirements
Essential
- Natural & enthusiastic staff member
Desirable
- Knowledge of catering sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
CDD Services (Synchronicity Care Ltd)
Address
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
CDD Services (Synchronicity Care Ltd)
Address
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Retail Catering Supervisor
Helen Raine
01913332172
Details
Date posted
08 September 2026
Pay scheme
Other
Salary
£24,852 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
M9439-SCL424
Job locations
University Hospital Of North Durham
North Road
DURHAM
DH1 5TW
United Kingdom
Supporting documents
Privacy notice
CDD Services (Synchronicity Care Ltd)'s privacy notice (opens in a new tab)
Support links
© Crown copyright
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