Business Support Manager - 6 month Secondment

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Kent Community Health NHS Foundation Trust Business Support Manager - 6 month Secondment

The closing date is 28 September 2026

Apply for this job

Job summary

We have an exciting opportunity for a Business Support Manager to join the leadership team within the Long Term and Specialist Services portfolio. This diverse portfolio covers Community Nursing and Specialist Services, offering a busy and varied environment.

You will play a key role in overseeing administration services and leading the Health and Social Care Coordinator teams across Ashford and Canterbury, ensuring effective workforce coordination, service delivery, and performance management. The role involves working closely with the Head of Service, Assistant Director and wider senior leadership team to support service development and continuous improvement.

The role is based from home, offering flexible working arrangements. The postholder must be able to travel independently and attend key sites across Kent and Medway on a regular basis to meet service and operational requirements.

Applications from candidates who have been interviewed for this role within the last three months will not be considered

Main duties of the job

We are looking for a highly organised and detail-oriented individual with strong interpersonal and communication skills. You will be confident engaging with a wide range of stakeholders and able to manage, influence and develop teams effectively.

You will have experience in managing workload independently while supporting organisational priorities, alongside a proven ability to lead service improvements and drive change. Previous project management experience is desirable, and knowledge of QSIR tools and methodologies would be advantageous.

Strong analytical capability is essential, including experience in extracting, manipulating and interpreting data. Advanced IT skills are required, with working knowledge of systems such as SQL, Rio, Datix and HealthRoster.

You will bring creativity to problem-solving and a proactive approach to identifying opportunities for innovation, collaboration and efficiency. This role suits someone who is professional, adaptable and committed to delivering high-quality support within a complex healthcare environment.

Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.

About us

Kent Community Health NHS Foundation Trust is due to integrate with Medway Community Healthcare on 1 October 2026. Following integration and to align our community services to the new Neighbourhood Model of care delivery, there will be a period of consultation which may result in changes affecting some services, teams or roles. Depending on the area you are applying to work in, this could include potential changes to your role, work base, reporting arrangements, or terms and conditions of employment. Any changes would be subject to consultation and managed sensitively and in line with relevant employment processes. Please do contact the recruiting manager if you have any concerns about this so they can answer any questions you might have.

Rated 'Outstanding' by CQC, we deliver high-quality care that improves the health of our communities. We are looking for people who share our values:Compassionate, Aspirational, Responsive and Excellent.

We are proud to be an inclusive, welcoming organisation and encourage applications from people of all backgrounds. We use protected characteristic information for monitoring only and it is not seen by recruiting managers, except where applicants choose to be considered under our disability guaranteed interview scheme.

We know life outside work matters.As a flexible working-friendly organisation, we welcome conversations about arrangements that help you thrive while supporting excellent care for our patients.

Explore KCHFTcareer pathways

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata per annum

Contract

Secondment

Working pattern

Full-time

Reference number

846-8029341-CF-B

Job locations

Home

Kent

CT6 6EB

United Kingdom

Job description

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Job description

Job responsibilities

As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via [email protected], quoting the vacancy reference number, so we can support you further.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person Specification

Qualifications, training and experience

Essential

• Level 6 qualification (e.g. Bachelor degree BA/BSc, NVQ level 6, ordinary degree without honours) Or you will be able to demonstrate the equivalent level of experience
• You'll need to have recent experience of team working and versatility to take on a variety of tasks
• A full, valid UK driving licence or a full driving licence issued by an EU country

Knowledge and skills

Essential

• You will need to have a customer focussed approach which is essential to; Provide patients, clients and their families with the best possible experience
• You will need to be able to be able to use IT systems and databases
• You will have excellent attention to details, accuracy and organisational skills. You will know when you are within your own limits and when to escalate

Desirable

• Having an awareness of developments within the NHS would be an advantage

Person Specification

Qualifications, training and experience

Essential

• Level 6 qualification (e.g. Bachelor degree BA/BSc, NVQ level 6, ordinary degree without honours) Or you will be able to demonstrate the equivalent level of experience
• You'll need to have recent experience of team working and versatility to take on a variety of tasks
• A full, valid UK driving licence or a full driving licence issued by an EU country

Knowledge and skills

Essential

• You will need to have a customer focussed approach which is essential to; Provide patients, clients and their families with the best possible experience
• You will need to be able to be able to use IT systems and databases
• You will have excellent attention to details, accuracy and organisational skills. You will know when you are within your own limits and when to escalate

Desirable

• Having an awareness of developments within the NHS would be an advantage

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Home

Kent

CT6 6EB

United Kingdom

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kent Community Health NHS Foundation Trust

Address

Home

Kent

CT6 6EB

United Kingdom

Employer's website

https://www.kentcht.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Service

Claire Venes

[email protected]

Details

Date posted

07 September 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£32,073 to £39,043 a year pro rata per annum

Contract

Secondment

Working pattern

Full-time

Reference number

846-8029341-CF-B

Job locations

Home

Kent

CT6 6EB

United Kingdom

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