Payments Coordinator

Location: Chelmsford (2 days per week in the office, Monday & Wednesday)
Contract: 6-Month Fixed Term Contract

We are recruiting for a Payments Coordinator to join a busy and growing finance function. This is an excellent opportunity for someone with Sales Ledger or Accounts Receivable experience who enjoys working with data, resolving queries, and building strong relationships with stakeholders.

The team is looking for an enthusiastic and proactive individual who can help manage a high volume of work while maintaining exceptional accuracy and customer service standards.

• Process and manage client contribution payments using data received from external stakeholders.
• Analyse and manipulate large datasets to identify and reconcile payment information.
• Monitor outstanding balances and follow up on arrears in a timely and professional manner.
• Liaise with clients, local authorities, and internal teams to resolve payment queries and disputes.
• Support the setup and amendment of Direct Debits, including issuing forms and electronic documentation.
• Maintain accurate financial records and management reports.
• Manage shared inboxes, respond to enquiries, and ensure issues are resolved or escalated appropriately.
• Update and maintain CRM records accurately.
• Assist with general Sales Ledger and finance administration activities.

To be successful in this role, you will have:

• Previous experience within a finance function, ideally Sales Ledger, Accounts Receivable, or Credit Control.
• Strong understanding of debits, credits, and payment processes.
• Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and formulas.
• Excellent attention to detail and data management skills.
• Strong communication and customer service abilities.
• Experience handling sensitive conversations regarding payments or outstanding balances.
• The ability to prioritise workloads and work independently.

• Hybrid working arrangement (2 days office / 3 days home).
• Opportunity to join a supportive and collaborative team.
• Hands-on role with a mix of finance, data analysis, and stakeholder management.
• Potential to gain valuable experience within a fast-paced environment.