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Kitchen Assistant - Bank

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Employment type not specifiedExperience not specifiedNorfolk

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Tapping House Kitchen Assistant - Bank

The closing date is 11 September 2026

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Job summary

Our Kitchen Assistants support our Chef Manager in the preparation of meals and beverages and participate in the overall maintenance of a safe and hygienic environment. They will ensure a professional, efficient and prompt service is provided to patients, visitors, staff and volunteers at all times.

Hours - Bank hours - (Minimum shifts is 2 within a 2 month period)

Holiday -25 days (increasing to 27 after 5 years and 31 after 9 years) + public holidays (FTE)

Main duties of the job

  • To cooperate with the Chef Manager with regard to compliance with all food safety legislation relating to the catering industry, with all Health & safety legislation and with the rules, regulations etc.
  • To assist in the preparation of fresh food, cook as required and correctly store food items
  • Prepare, cook and serve meals for patients as requested i.e. breakfast, lunch and dinner maintaining a high quality standard at all times.
  • Be prepared to run the kitchen on weekends (low covers at weekends)
  • To prepare, make and bake products for internal and external events
  • Ensure dining room is prepared for meals i.e. tables, condiments, cutlery etc. Prepare trays for patients as required.
  • Cash handling using till and electronic payment methods
  • To liaise with our nursing staff re specific patient requirements
  • To participate in the completion of all necessary records as required.
  • Maintain high standards of cleanliness and hygiene control and practices at all times. Follow regular cleaning schedules as per hospice documentation. Ensure the kitchen and all cooking utensils, crockery and cutlery is kept clean, ready to use and is appropriately stored
  • To ensure that all washing up duties are carried out immediately.
  • Ensure safety of patients and staff by regularly checking equipment is in good working order. Report any faulty equipment to the Chef Manager.

About us

In addition to the competitive salary we offer the following -

  • Annual Leave 25 days (increasing to 27 after 5 years and 31 after 9 years FTE) + public holidays
  • Development opportunities
  • Free parking
  • Onsite cafe
  • Full uniform provided

We have an amazing multi-disciplinary team who all work together ensuring that the patient is central to everything we do.

Our Vision is ...

That every person living with or affected by a life limiting condition will be offered choice and access to excellent end of life and bereavement care.

Our Values are:

  • COMPASSION

  • ACCESSIBILITY

  • RESPECT

  • EXCELLENCE

  • SPARK

The Hospice stands in beautiful well maintained grounds. Our building is modern and light with each bedroom having a garden view.

Details

Date posted

02 September 2026

Pay scheme

Other

Salary

£12.71 an hour Plus enhancements for weekend working

Contract

Permanent

Working pattern

Flexible working

Reference number

B0219-26-0018

Job locations

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH

United Kingdom


Job description

Job responsibilities

Role Summary

Our Kitchen Assistants support our Chef Manager in the preparation of meals and beverages and participate in the overall maintenance of a safe and hygienic environment. They will ensure a professional, efficient and prompt service is provided to patients, visitors, staff and volunteers at all times.

General

  • To cooperate with the Chef Manager with regard to compliance with all food safety legislation relating to the catering industry, with all Health & safety legislation and with the rules, regulations etc.
  • To assist in the preparation of fresh food, cook as required and correctly store food items
  • Prepare, cook and serve meals for patients as requested i.e. breakfast, lunch and dinner maintaining a high quality standard at all times.
  • Be prepared to run the kitchen at weekends -low covers at weekends
  • To prepare, make and bake products for internal and external events.
  • Ensure dining room is prepared for meals i.e. tables, condiments, cutlery etc. Prepare trays for patients as required.
  • Cash handling using till and electronic payment methods
  • To liaise with our nursing staff re specific patient requirements
  • To participate in the completion of all necessary records as required.
  • Maintain high standards of cleanliness and hygiene control and practices at all times. Follow regular cleaning schedules as per hospice documentation. Ensure the kitchen and all cooking utensils, crockery and cutlery is kept clean, ready to use and is appropriately stored
  • To ensure that all washing up duties are carried out immediately.
  • Ensure safety of patients and staff by regularly checking equipment is in good working order. Report any faulty equipment to the Chef Manager.

Health and Safety

  • Ensure Uniform policy is adhered to at all times
  • Be prepared to assist with any routine or unexpected inspections.
  • Be aware of and familiar with Hospice H&S policy

General

  • To uphold the Hospices vision and values at all times
  • Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion.
  • Promote awareness of the Hospice, its services and its strategy.
  • Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.
  • Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding.
  • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Information Security, Confidentiality, and Records Management:

The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975, and such will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met.

Job description

Job responsibilities

Role Summary

Our Kitchen Assistants support our Chef Manager in the preparation of meals and beverages and participate in the overall maintenance of a safe and hygienic environment. They will ensure a professional, efficient and prompt service is provided to patients, visitors, staff and volunteers at all times.

General

  • To cooperate with the Chef Manager with regard to compliance with all food safety legislation relating to the catering industry, with all Health & safety legislation and with the rules, regulations etc.
  • To assist in the preparation of fresh food, cook as required and correctly store food items
  • Prepare, cook and serve meals for patients as requested i.e. breakfast, lunch and dinner maintaining a high quality standard at all times.
  • Be prepared to run the kitchen at weekends -low covers at weekends
  • To prepare, make and bake products for internal and external events.
  • Ensure dining room is prepared for meals i.e. tables, condiments, cutlery etc. Prepare trays for patients as required.
  • Cash handling using till and electronic payment methods
  • To liaise with our nursing staff re specific patient requirements
  • To participate in the completion of all necessary records as required.
  • Maintain high standards of cleanliness and hygiene control and practices at all times. Follow regular cleaning schedules as per hospice documentation. Ensure the kitchen and all cooking utensils, crockery and cutlery is kept clean, ready to use and is appropriately stored
  • To ensure that all washing up duties are carried out immediately.
  • Ensure safety of patients and staff by regularly checking equipment is in good working order. Report any faulty equipment to the Chef Manager.

Health and Safety

  • Ensure Uniform policy is adhered to at all times
  • Be prepared to assist with any routine or unexpected inspections.
  • Be aware of and familiar with Hospice H&S policy

General

  • To uphold the Hospices vision and values at all times
  • Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion.
  • Promote awareness of the Hospice, its services and its strategy.
  • Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice.
  • Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding.
  • Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

Information Security, Confidentiality, and Records Management:

The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exemptions) Order 1975, and such will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met.

Person Specification

Qualifications

Essential

  • A good standard of education

Desirable

  • NVQ level 2 in catering/food safety (or equivalent)

Experience

Essential

  • Experience of working in a commercial kitchen
  • Proven ability to prioritise own workload, produce high quality work and meet deadlines
  • Experience of following specific procedures
  • Ability to follow written and verbal instructions
  • Understanding of COSHH, Food Safety and Health & Safety regulations

Desirable

  • Experience of baking (cakes/bakes/savouries) in large quantities

Personal Attributes

Essential

  • Team player
  • Proactive and flexible
  • Adaptable to change

Person Specification

Qualifications

Essential

  • A good standard of education

Desirable

  • NVQ level 2 in catering/food safety (or equivalent)

Experience

Essential

  • Experience of working in a commercial kitchen
  • Proven ability to prioritise own workload, produce high quality work and meet deadlines
  • Experience of following specific procedures
  • Ability to follow written and verbal instructions
  • Understanding of COSHH, Food Safety and Health & Safety regulations

Desirable

  • Experience of baking (cakes/bakes/savouries) in large quantities

Personal Attributes

Essential

  • Team player
  • Proactive and flexible
  • Adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Tapping House

Address

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH

United Kingdom


Employer's website

https://www.tappinghouse.org.uk/ (Opens in a new tab)

Employer details

Employer name

Tapping House

Address

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH

United Kingdom


Employer's website

https://www.tappinghouse.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Administrator

Recruitment

[email protected]

01485601700

Details

Date posted

02 September 2026

Pay scheme

Other

Salary

£12.71 an hour Plus enhancements for weekend working

Contract

Permanent

Working pattern

Flexible working

Reference number

B0219-26-0018

Job locations

Wheatfields

Hillington

King’s Lynn

Norfolk

PE31 6BH

United Kingdom


Supporting documents

Privacy notice

Tapping House's privacy notice (opens in a new tab)

Support links

© Crown copyright

Market insight

41 076 £

Based on 95 offers with salary for Jobs in the Norfolk region

Full salary breakdown

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