Healthcare Assistant

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High Lane Medical Centre Healthcare Assistant

The closing date is 21 September 2026

Apply for this job

Job summary

High Lane Medical Centre is seeking to recruit an experienced Healthcare Assistant for16 hours weekly over 2 days Mondays and Wednesdays 8am to 4.30pm. There is also the requirement to undertake Home visits and be available for Saturday working. We are currently contracted to provide 6 Saturdays per annum.

The successful candidate will be fundamental in providing Healthcare Support to our Nursing Team to ensure patients receive the best possible personal care.

• IT literacy is essential. Experience of EMIS Web, TQuest and Accurx is desirable, however, not essential for the right candidate
• Previous experience of phlebotomy is essential.
• Must be accurate and have a strong desire for attention to detail.
• NVQ Level 3 in Health and Social Care or equivalent or working towards.

Main duties of the job

Healthcare Assistant

Job summary

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

• Phlebotomy

• NHS Health Checks & New Patient Health Checks

• Blood Pressure checks

Adhere to hypertension monitoring policy

• Urinalysis
• Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

• Refer to Wellbeing Coordinator
• Diabetic foot checks
• Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

• Minor Surgery
• Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc
• Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

• Vaccinations
• Flu, pneumococcal vaccinations, following PSD

This list is not exhaustive.

About us

High Lane Medical Centre is situated in a semi-rural area, 10 mins from Stockport and 30 mins from Manchester. We are a forward-thinking training practice, supportive of continued education, personal development and focused on providing high quality patient care to approx. c.7,500 patients. You will be joining an enthusiastic, well led and innovative practice team comprising: a principal GP, eight assistant part-time GPs, practice manager, six receptionists, 2 administrators, two secretaries, two practice nurses and a healthcare assistant. We have 2 small residential care homes and a large number above average of elderly patients.

Our local federation is Viaduct Care who provide us with a pharmacy hub team, seasonal respiratory hub clinics, First Contact Practitioner (physio), Well-being Coordinator, Mental Health practitioner, and additional care coordinators. We host other services, in house; minor surgery, Midwifery services, Ultrasound, Audiology, joint injections, coil insertions and implants.

We were ranked No. 1 surgery in England in 2022. Our last CQC rating was GOOD in 2020. We were recently ranked joint number 1 practice in Greater Manchester, and 12th In England. We are an active member of our local Primary Care Network which includes practices from Marple, Romiley and Hazel Grove.

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A2963-26-0002

Job locations

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Job description

Job responsibilities

Healthcare Assistant

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

• Phlebotomy

• NHS Health Checks & New Patient Health Checks

• Blood Pressure checks

Adhere to hypertension monitoring policy

• Urinalysis

• Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

Refer to Wellbeing Coordinator

• Diabetic foot checks

• Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

• Minor Surgery

Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc

• Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

• Vaccinations

Flu, pneumococcal vaccinations, following PSD

And to include

Assist with the processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

To promote health and well-being and motivate patients to make healthy choices.

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety & Infection Control

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognized.
• Keeping own work areas and general patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training, including ANTT
• Routine management of own areas, and maintenance of work space standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Job description

Job responsibilities

Healthcare Assistant

Job summary:

Working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

• Phlebotomy

• NHS Health Checks & New Patient Health Checks

• Blood Pressure checks

Adhere to hypertension monitoring policy

• Urinalysis

• Health and Well-being

Height, Weight, BMI measurements

Weight Management & Advice

Assess, plan, develop, implement and evaluate programmes to promote health and well-being, and prevent adverse effects on health and well-being

Offer holistic service to patients and their families with an emphasis on prevention and self-care

Refer to Wellbeing Coordinator

• Diabetic foot checks

• Chronic Disease management

Undertake appropriate investigation, clinical observations and interventions following agreed guidelines for patients with chronic diseases CHD, Diabetes and Hypertension.

• Minor Surgery

Assist GP in providing minor-surgery sessions, coil fits and implanon fittings, etc

• Wound Management

Meet the needs of patients presenting for wound care and use dressing formulary

• Vaccinations

Flu, pneumococcal vaccinations, following PSD

And to include

Assist with the processing and management of laboratory samples requested by GPs/nurses

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

To promote health and well-being and motivate patients to make healthy choices.

Assisting with the collection and collation of data on needs related to health and well-being

Confidentiality

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety & Infection Control

The post-holder will implement and lead on a full range of promotion and manage their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines
• Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
• Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
• Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
• Responsible for hand hygiene across the practice
• Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
• Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
• Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
• Safe management of sharps procedures including training, use, storage and disposal
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
• Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognized.
• Keeping own work areas and general patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training, including ANTT
• Routine management of own areas, and maintenance of work space standards
• Waste management including collection, handling, segregation, container management, storage and collection
• Spillage control procedures, management and training
• Decontamination control procedures, management and training, and equipment maintenance
• Maintenance of sterile environments

Equality and diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality

The post-holder will strive to maintain quality within the practice, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services:

The post-holder will:

• Apply practice policies, standards and guidance
• Discuss with other members of the team how the policies, standards and guidelines will affect own work
• Participate in audit where appropriate

Person Specification

Qualifications

Essential

• Essential
• GCSE grade A to C in English and Maths
• Qualified in Phlebotomy
• Experience of NHS IT systems

Desirable

• Qualified to administer Influenza and Pneumococcal Vaccines
• Qualified to NVQ level 3 in Health and Social Care
• Previous experience of working as a HCA in a GP surgery
• Have knowledge of and work under Care Certificate standards

Person Specification

Qualifications

Essential

• Essential
• GCSE grade A to C in English and Maths
• Qualified in Phlebotomy
• Experience of NHS IT systems

Desirable

• Qualified to administer Influenza and Pneumococcal Vaccines
• Qualified to NVQ level 3 in Health and Social Care
• Previous experience of working as a HCA in a GP surgery
• Have knowledge of and work under Care Certificate standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

High Lane Medical Centre

Address

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Employer's website

https://www.hlmc.co.uk/ (Opens in a new tab)

Employer details

Employer name

High Lane Medical Centre

Address

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

Employer's website

https://www.hlmc.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Paula Davies

[email protected]

01663762222

Details

Date posted

01 September 2026

Pay scheme

Other

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

A2963-26-0002

Job locations

The Village Green, Buxton Road

High Lane

Stockport

Cheshire

SK6 8DR

United Kingdom

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High Lane Medical Centre's privacy notice (opens in a new tab)

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