Medical Secretary
About this job
Job Advert Skip to main content
document.body.className = ((document.body.className) ? document.body.className + ' js-enabled' : 'js-enabled');
Cookies on NHS Jobs
We've put some small files called cookies on your device to help us make improvements to our site.
To improve our site we'd also like to use cookies which will send information to Google Analytics. You can read more about our cookies before you choose.
Accept analytics cookies Do not accept analytics cookies
Menu
Menu Close menu
BETA Your feedback will help us to improve this service.
South Tyneside and Sunderland NHS Foundation Trust Medical Secretary
The closing date is 11 September 2026
Job summary
A number of exciting opportunities have arisen for Medical Secretaries and Booking Clerks across our organisation. We are looking for dynamic and enthusiastic people with a flexible approach to provide support to clinical teams, ensuring a first-class service is delivered to our patients. The post holders will ensure all administrative processes are followed in providing a streamlined service to our patients, consultants, and external agencies.
If you are passionate about supporting quality patient care within the NHS, this might be the role for you.
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information.
Main duties of the job
The roles primarily involves typing correspondence, managing patient appointments, dealing with phone queries, managing clinical diaries and rotas, validating waiting lists alongside other secretarial and administrative duties which contribute to the efficient running of services. Applicants should possess AMSPAR, OCR, RSA Level 3 or equivalent typing/keyboard qualification or have 2 years proven experience in a similar role. Knowledge of medical terminology and experience in audio typing is desirable but not essential.
Applicants will need excellent organisational skills, a flexible approach to work and possess an empathetic nature to be able to confidently deal with patient queries. Level 2 numeracy and literacy skills are essential to the post and MUST be shown in your application, if these qualifications arent listed in your application, you will not be shortlisted.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
C9155-MDAC-0826-29
Job locations
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
- To comply with the Trusts vision, values and behavioural compact.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
- To comply with the Trusts vision, values and behavioural compact.
Person Specification
Skills
Essential
- Proven Interpersonal /communication skills.
- Effective written communication skills
- Data input skills
- Effective organisational skills
Physical / Mental Ability
Essential
- To work under pressure and to tight deadlines
- To work independently or as part of a team
- To deal effectively with patient enquires
- To use initiative to problem solve
Attitude
Essential
- Committed to delivering quality patient care
- Motivated and enthusiastic- Target and results driven
Knowledge / Qualifications
Essential
- Microsoft Office Packages e.g. Word, Outlook, Power Point, Excel
- AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role
- Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent
Desirable
- Knowledge of Hospital Information Systems
- Knowledge of Trust secretarial Standards
- Knowledge of NHS Waiting Time targets
Experience
Essential
- Working in a customer focussed / service environment
Desirable
- Previous NHS Experience
- Previous Medical Secretarial Experience
Skills
Essential
- Proven Interpersonal /communication skills.
- Effective written communication skills
- Data input skills
- Effective organisational skills
Physical / Mental Ability
Essential
- To work under pressure and to tight deadlines
- To work independently or as part of a team
- To deal effectively with patient enquires
- To use initiative to problem solve
Attitude
Essential
- Committed to delivering quality patient care
- Motivated and enthusiastic- Target and results driven
Knowledge / Qualifications
Essential
- Microsoft Office Packages e.g. Word, Outlook, Power Point, Excel
- AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role
- Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent
Desirable
- Knowledge of Hospital Information Systems
- Knowledge of Trust secretarial Standards
- Knowledge of NHS Waiting Time targets
Experience
Essential
- Working in a customer focussed / service environment
Desirable
- Previous NHS Experience
- Previous Medical Secretarial Experience
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer details
Employer name
South Tyneside and Sunderland NHS Foundation Trust
Address
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Employer's website
https://www.stsft.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Admin Manager for Medicine
Lesley Gibson
Details
Date posted
28 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
C9155-MDAC-0826-29
Job locations
Sunderland Royal Hospital
Kayll Road
SUNDERLAND
SR4 7TP
United Kingdom
Supporting documents
Supporting links (all open in new tabs)
Privacy notice
South Tyneside and Sunderland NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
Market insight
Explore related jobs
Similar jobs
See all similar jobsLead Midwife (Infant Feeding)
Recruitment Services Officer (Recruitment)
Hospital at Home Nurse Practitioner
Sales Assistant
Delivery Sales Assistant
Systems Engineer
Frequently asked questions
What salary can I expect?
This listing does not show a salary. Similar roles in Sunderland often pay around 59 536 £ (median of 7 offers).
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.