Administration Assistant
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University Hospital of North Midlands NHS Trust Administration Assistant
The closing date is 09 September 2026
Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.
Main duties of the job
Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services, and the achievement of Cancer and RTT targets, whether in a supportive role, or in terms of providing hand-on care. Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait. As part of the administrative support structure, the post-holder is responsible for adhering to the Trust's Access Policy and Standard Operating Procedures. The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential. The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times
The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Fixed term
Duration
3 months
Working pattern
Part-time
Reference number
205-8023162-C
Job locations
Royal Stoke University Hosptial
Newcastle Road
Newcastle-Under-Lyme
ST4 6QG
United Kingdom
Job description
Job responsibilities
The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.
Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services, and the achievement of Cancer and RTT targets, whether in a supportive role, or in terms of providing hand-on care. Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait. As part of the administrative support structure, the post-holder is responsible for adhering to the Trusts Access Policy and Standard Operating Procedures. The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential. The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times
Job description
Job responsibilities
The post holder will be required to undertake duties to help support the Gastroenterology Service. This will include general administrative duties as and when required. The post holder will also answer telephone enquiries and assist in the day to day duties in the department.
Most members of staff in the Trust have a responsibility for supporting the delivery of Planned Care Services, and the achievement of Cancer and RTT targets, whether in a supportive role, or in terms of providing hand-on care. Application of the national rules and guidance is critical in relation to treating patients in a timely manner and chronologically, whether by clinical priority or in terms of length of wait. As part of the administrative support structure, the post-holder is responsible for adhering to the Trusts Access Policy and Standard Operating Procedures. The post holder will also require excellent communication and interpersonal skills and the ability to work flexibly are essential. The post-holder will ensure that confidentiality as outlined in the Data Protection Act 1998 is adhered to at all times
Person Specification
Essential
Essential
- Good General Education
Desirable
- Knowledge of Medical Terminology
Essential
Essential
- Previous experience in similar role
Desirable
- Experience with microsoft packages
Essential
Essential
- Good General Education
Desirable
- Knowledge of Medical Terminology
Essential
Essential
- Previous experience in similar role
Desirable
- Experience with microsoft packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hosptial
Newcastle Road
Newcastle-Under-Lyme
ST4 6QG
United Kingdom
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer details
Employer name
University Hospital of North Midlands NHS Trust
Address
Royal Stoke University Hosptial
Newcastle Road
Newcastle-Under-Lyme
ST4 6QG
United Kingdom
Employer's website
https://www.uhnm.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Operational Services Manager
Daniel Milazzo
01782679014
Details
Date posted
04 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum, pro rata
Contract
Fixed term
Duration
3 months
Working pattern
Part-time
Reference number
205-8023162-C
Job locations
Royal Stoke University Hosptial
Newcastle Road
Newcastle-Under-Lyme
ST4 6QG
United Kingdom
Supporting documents
Privacy notice
University Hospital of North Midlands NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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