Workforce Investigator

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Queen Victoria Hospital NHS Foundation Trust Workforce Investigator

The closing date is 17 September 2026

Apply for this job

Job summary

The Workforce Investigator will provide expert leadership and oversight of workplace investigations across the Trust, ensuring high-quality, timely, legally compliant, and fair investigations while strengthening organisational capability, promoting a just and compassionate culture, and driving continuous improvement in employee relations practice. Interviews will be held on the 29th and 30th September.

Main duties of the job

• Lead and conduct complex, sensitive, and high-profile employee relations investigations across the Trust, ensuring a fair, impartial, and timely approach.
• Act as the Trust's subject matter expert on workplace investigations, including Maintaining High Professional Standards (MHPS) cases involving medical staff.
• Manage investigations from initial scoping through to reporting, ensuring compliance with Trust policies, ACAS guidance, and relevant employment legislation.
• Coach, support, and develop managers and investigators, promoting best practice, consistency, and high-quality outcomes.
• Design and deliver training on investigation skills, risk mitigation, and employment relations best practice.
• Analyse employee relations data, identify trends, and contribute to service improvements and organisational learning.
• Review and enhance investigation processes, guidance, and tools to drive continuous improvement and operational excellence.
• Champion a compassionate, inclusive, and learning-focused culture aligned with Trust values.

About us

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted

25 August 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Full-time

Reference number

276-8247052-AfC

Job locations

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Job description

Job responsibilities

Please refer to the job description for details of duties and main responsibilities including main working relationships.

Job description

Job responsibilities

Please refer to the job description for details of duties and main responsibilities including main working relationships.

Person Specification

Experience

Essential

• Experience of managing a caseload across a range of matters
• Proven experience of giving advice and support on sensitive and confidential matters including complex and contentious casework
• Experience of writing investigation reports or equivalent reports where analysis and comparison of information is required
• Experience of having developed and delivered training sessions
• Experience of working in a unionised environment
• Experience of contributing to the development of and successful implementation of policies, procedures and service improvement

Desirable

• Experience of managing cases through Maintaining High Professional Standards (MHPS): Policies and Procedures for Medical and Dental Practitioners
• Management and leadership experience
• Experience of working in the NHS/ public sector

Knowledge

Essential

• Knowledge and understanding of employment law, legislation and policies with practical application in an organisation
• Knowledge of current HR issues/best practice

Desirable

• Knowledge of NHS terms and conditions of service - agenda for change and medical and dental
• Knowledge of the MHPS Policies and Procedures for Medical and Dental Practitioners

Skills

Essential

• Advanced keyboard skills and manipulating reports (1) - efficiently use Microsoft and other software (1)
• Ability to organise own workload that is subject to change (1) and effective time management (1)
• Ability to negotiate and influence (1), problem solve (1), attention to detail (1), manage confrontational situations (1)
• Excellent effective communication skills both verbally and in writing with staff at all levels (1) and build effective working relationships (1)

Qualifications

Essential

• Post-graduate diploma level or equivalent or able to demonstrate specialist knowledge within this field through practical experience
• Coaching or mentoring qualification or study
• Facilitation or mediation qualification or substantial training

Person Specification

Experience

Essential

• Experience of managing a caseload across a range of matters
• Proven experience of giving advice and support on sensitive and confidential matters including complex and contentious casework
• Experience of writing investigation reports or equivalent reports where analysis and comparison of information is required
• Experience of having developed and delivered training sessions
• Experience of working in a unionised environment
• Experience of contributing to the development of and successful implementation of policies, procedures and service improvement

Desirable

• Experience of managing cases through Maintaining High Professional Standards (MHPS): Policies and Procedures for Medical and Dental Practitioners
• Management and leadership experience
• Experience of working in the NHS/ public sector

Knowledge

Essential

• Knowledge and understanding of employment law, legislation and policies with practical application in an organisation
• Knowledge of current HR issues/best practice

Desirable

• Knowledge of NHS terms and conditions of service - agenda for change and medical and dental
• Knowledge of the MHPS Policies and Procedures for Medical and Dental Practitioners

Skills

Essential

• Advanced keyboard skills and manipulating reports (1) - efficiently use Microsoft and other software (1)
• Ability to organise own workload that is subject to change (1) and effective time management (1)
• Ability to negotiate and influence (1), problem solve (1), attention to detail (1), manage confrontational situations (1)
• Excellent effective communication skills both verbally and in writing with staff at all levels (1) and build effective working relationships (1)

Qualifications

Essential

• Post-graduate diploma level or equivalent or able to demonstrate specialist knowledge within this field through practical experience
• Coaching or mentoring qualification or study
• Facilitation or mediation qualification or substantial training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Queen Victoria Hospital NHS Foundation Trust

Address

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Employer's website

https://www.qvh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Employee Relations and Wellbeing

Gemma Farley

[email protected]

01342414148

Details

Date posted

25 August 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year per annum pro rata if part time

Contract

Permanent

Working pattern

Full-time

Reference number

276-8247052-AfC

Job locations

Queen Victoria Hospital NHS Foundation Trust

Holtye Road

East Grinstead

RH19 3DZ

United Kingdom

Supporting documents

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Queen Victoria Hospital NHS Foundation Trust's privacy notice (opens in a new tab)

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