GP Administrator & Receptionist
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St Luke’s Surgery GP Administrator & Receptionist
The closing date is 30 September 2026
Job summary
St Luke's Surgery is looking for a friendly, enthusiastic and hardworking individual to join our busy administration/reception team.
This is an excellent opportunity for someone with previous GP Practice experience who is looking to develop their skills within a supportive and patient-focused environment.
This role is for 21 hours per week.
Our opening hours are 8:00am to 6:30pm, Monday to Friday, and flexibility is essential. Working hours may vary to meet the needs of the practice, and the successful candidate will be expected to provide additional cover for annual leave and other staff absences where required.
Main duties of the job
The successful applicant will play a key role in supporting the smooth running of the practice. The position will primarily involve:
- Clinical coding of patient records and correspondence
- Processing referrals to secondary care services
- Completing insurance and medical reports
- Responding to emails and other electronic communications
The role will also include providing reception cover, where you will:
- Communicate with patients face-to-face, over the telephone and electronically
- Assist patients in accessing the most appropriate service or healthcare professional
- Provide courteous, efficient and effective customer service at all times
About us
Benefits
- NHS Pension Scheme
- Supportive team environment
Benefits:
- Company pension
- Free parking
- On-site parking
Details
Date posted
05 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1756-26-0003
Job locations
29 The Pinfold
Walsall
WS3 3JP
United Kingdom
Job description
Job responsibilities
- Clinical Coding
- Insurance Reports
- Communicating with patients face to face, online and over the phone
- Requesting prescriptions
- Communicating with other services
- Scanning
Job responsibilities
- Clinical Coding
- Insurance Reports
- Communicating with patients face to face, online and over the phone
- Requesting prescriptions
- Communicating with other services
- Scanning
Person Specification
Experience
Essential
- Previous experience of working within a GP Practice is preferred, especially having experience of clinical coding and with insurance reports
Experience
Essential
- Previous experience of working within a GP Practice is preferred, especially having experience of clinical coding and with insurance reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Luke’s Surgery
Address
29 The Pinfold
Walsall
WS3 3JP
United Kingdom
Employer's website
https://www.nhs.uk/Services/gp/Overview/DefaultView.aspx?id=43582 (Opens in a new tab)
Employer details
Employer name
St Luke’s Surgery
Address
29 The Pinfold
Walsall
WS3 3JP
United Kingdom
Employer's website
https://www.nhs.uk/Services/gp/Overview/DefaultView.aspx?id=43582 (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Practice Manager
Debbie Walker
01922775136
Details
Date posted
05 August 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Part-time
Reference number
A1756-26-0003
Job locations
29 The Pinfold
Walsall
WS3 3JP
United Kingdom
Privacy notice
St Luke’s Surgery's privacy notice (opens in a new tab)
Support links
© Crown copyright
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