Customer Service Administrator

Customer Service Administrator

Location: Staines, TW18
Salary: £24,000 per annum

Hours: Mon to Fri - 09:00am - 17:00

Our client is looking for a reliable and organised Customer Service Administrator to support their busy team. This is a great opportunity for someone who enjoys helping customers, completing administrative tasks, and working as part of a team.

Key Responsibilities

Customer Service

• Answer customer enquiries by phone and email.
• Provide accurate information and assistance to customers.
• Ensure customer queries are dealt with in a professional and timely manner.

Administration

• Carry out general administrative duties to support the team.
• Update and maintain company records and internal systems.
• Ensure documents and information are kept accurate and up to date.

Team Support

• Work closely with colleagues to ensure tasks are completed efficiently.
• Support day-to-day operations across the business.
• Assist with arranging meetings and taking notes when required.

Skills & Experience

• Good organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Friendly and professional customer service approach.
• Good attention to detail.
• Ability to work well as part of a team.
• Competent with Microsoft Office and general computer systems.