Administrator

Administrator
Temporary until mid-November 2026
£14.31PH PLUS HOLIDAY PAY ( WEEKLY PAY)
Hours: 37 hours per week - Working Pattern: Monday to Friday, 07:30 - 15:30 & Monday to Friday, 09:00 - 17:00

We are looking for an orgasnised Administrator to join a busy team on a temporary basis.
Working for a local housing provider you will be working within a key role supporting therepair cases and helping to reduce missed appointments and improve the overall service provided to customers. You will work closely with a range of internal departments, ensuring cases are managed accurately, efficiently and from start to finish.

Key Responsibilities

• Process no-access repair cases f
• Work closely with teams including Customer Services, Enforcement, Housing and Planning.
• Provide general administrative support to the Planning team.
• Investigate booking issues and help find suitable resolutions.
• Keep up to date with internal systems, procedures and compliance requirements.
• Produce daily reports
• Communicate confidently and professionally with customers and colleagues re
• Deliver a high standard of customer service at all times

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Good customer service experience.
• Confidence in having professional conversations with customers regarding access for repairs
• Experience using IT systems and Microsoft Office, including Outlook, Excel and Microsoft Teams.