Desktop Support Engineer
About this job
Looking for an experience IT Support professional to be the sole on site IT support person for around 50 users of a pharmaceutical company based on the Cambridge Science Park.
This role is to work for the MSP, it is 100% office based on their clients site, Mon - Fri 9-5:30.
You will do all the 1st line support, including deal with any hardware related issues and escalate more in-depth faults to the remote 2nd, 3rd line support teams.
Applicants for this role must have a customer facing attitude and be confrontable and enjoy doing face to face IT support.
Technically it's a MS Office, Windows environment.
Must be confident with hardware: setup, configuration, printer issues etc.
The role is signed off on a 3 months rolling period.
This is offered at £200 per day outside of IR35.
Market insight
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The employer lists 52 000 – 52 000 £ for this role at Operations Resources in Cambridge. For comparison, the local market median is about 57 166 £ based on 12 similar offers.
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