Health Records Clerk - Digital Services
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Medway NHS Foundation Trust Health Records Clerk - Digital Services
The closing date is 10 September 2026
Job summary
Job Title: Health Records Clerk
Division: Transformation and Delivery
Care Group: Corporate
Band: 2
Salary: £24,465 per annum/pro rata
We are recruiting for a Health Records Clerk, who shares our ambition and vision to deliver theBest of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Please state which area you are interested in in your application :
- HEALTH RECORDS MEDWAY HOSPITAL
- DIGITAL SCANNING MEDWAY HOSPITAL
About us
Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B - Bold
E - Every person counts
S - Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum/pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
275-2609-HRC-2
Job locations
Medway NHS Foundation Trust Dual site/ Stirling park
Windmill Road
Gillingham
ME7 5NY
United Kingdom
Job description
Job responsibilities
Safe and accountable storage of patients health records in our off site facility at Stirling Park and in the Deceased Library Area
Coordination of missing notes to deliver to various services throughout the Trust
Collection of notes from wards to amalgamate with originals
Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients notes
Repairs and maintenance of all health records
Culling and destruction of health records according to the NHS guidelines
Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway.
Effective and efficient coordination of the delivery of notes between both sites.
Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department.
Collection of notes from wards to amalgamate with originals
Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated.
Job description
Job responsibilities
Safe and accountable storage of patients health records in our off site facility at Stirling Park and in the Deceased Library Area
Coordination of missing notes to deliver to various services throughout the Trust
Collection of notes from wards to amalgamate with originals
Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients notes
Repairs and maintenance of all health records
Culling and destruction of health records according to the NHS guidelines
Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway.
Effective and efficient coordination of the delivery of notes between both sites.
Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department.
Collection of notes from wards to amalgamate with originals
Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated.
Person Specification
Qualifications
Essential
- Good General Education to A Level or equivalent.
Experience
Essential
- Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover
- Admin / office experience . Must be interested in providing a quality service to support excellent patient care and experience
Skills
Essential
- Good communication skills - written and verbal
- Customer care skills
- Computer literate, in particular use of MS windows and Outlook
- Excellent interpersonal skills
- Ability to work on own initiative and to work within a team
- Good working knowledge of Oasis system
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
Knowledge
Essential
- Must understand and comply with Data Protection Act and maintain confidentiality at all times
- Must be interested in providing a quality service to support good patient care and experience
Qualifications
Essential
- Good General Education to A Level or equivalent.
Experience
Essential
- Has the ability to adapt to challenging and changing situations/demands and able to support colleagues through stressful situations, including flexibility to provide cover
- Admin / office experience . Must be interested in providing a quality service to support excellent patient care and experience
Skills
Essential
- Good communication skills - written and verbal
- Customer care skills
- Computer literate, in particular use of MS windows and Outlook
- Excellent interpersonal skills
- Ability to work on own initiative and to work within a team
- Good working knowledge of Oasis system
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
Knowledge
Essential
- Must understand and comply with Data Protection Act and maintain confidentiality at all times
- Must be interested in providing a quality service to support good patient care and experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Medway NHS Foundation Trust
Address
Medway NHS Foundation Trust Dual site/ Stirling park
Windmill Road
Gillingham
ME7 5NY
United Kingdom
Employer's website
https://www.medway.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Medway NHS Foundation Trust
Address
Medway NHS Foundation Trust Dual site/ Stirling park
Windmill Road
Gillingham
ME7 5NY
United Kingdom
Employer's website
https://www.medway.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
HEALTH RECORDS OPEERATIONS MANAGER
Vanessa Goodman
01634975446
Details
Date posted
03 September 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£25,272 a year per annum/pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
275-2609-HRC-2
Job locations
Medway NHS Foundation Trust Dual site/ Stirling park
Windmill Road
Gillingham
ME7 5NY
United Kingdom
Supporting documents
Privacy notice
Medway NHS Foundation Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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