Assistant Practitioner - Virtual Ward
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Wye Valley NHS Trust Assistant Practitioner - Virtual Ward
The closing date is 09 September 2026
Job summary
This is an exciting time to join a busy and well-established multi-disciplinary health team, supporting the health care needs of the people living in Herefordshire. We have a brand new opportunity to join our virtual ward team as an associate practitioner. Our aim is to deliver high quality care to improve health & wellbeing and to support our patients to remain living at home. The post holder will work within clearly defined boundaries of their associate practitioner competencies and carry out specific delegated clinical tasks and responsibilities as defined by the advanced clinical practitioner. The assistant practitioner will be assessed as proficient to work at a higher competency than expected of a band 3 health care worker, they will work in partnerships with team members, service uses, general practice, multidisciplinary teams and private/voluntary agencies. The post holder will be expected to work autonomously in a variety of setting including the patient's own home. Being able to work alone and travel in a rural area is essential. We're keen to recruit colleagues with the right values and behaviours who can help us deliver our Trust priorities.
Main duties of the job
To carry own caseload of patients, as delegated by the Team Leads or senior clinicians on a daily basis.
Communicate with patients and their carers using tact, diplomacy, empathy and reassurance during potentially difficult or stressful situations or where there may be barriers to understanding, i.e. confusion, physical impairment, cognitive failure or language barrier.
Referral of patients to internal/external clinical and non-clinical team and/or other agencies.
Assist with effective and timely discharge planning for patients returning home from Hospital or to prevent hospital admission.
To be responsible for organising own caseload, ensuring all allocated tasks and visits are completed in discussion with the Registered health Professionals/ team lead.
Report untoward incidents and risks according to Trust/employer policies and procedures and participate in incident and complaint investigations as required
Identify potential risks for all staff and patients and adhere to relevant incident reporting procedures taking appropriate action/advice as needed.
To undertake administrative duties including answering telephones, taking messages, processing referrals and booking appointments as appropriate and maintain departmental paperwork as required.
Contribute to research, audits and clinical trials programmes carried out within the ward/department.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
229-IC-8241973
Job locations
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Job description
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education & Qualifications
Essential
- Level 4/Diploma in Health and Social Care, HN
- GCSE English (grade A-C) or equivalent
- GCSE Maths (grade A-C) or equivalent
Desirable
- IT qualifications or able to use Microsoft outlook, excel, word and PowerPoint
- Assessor qualification
Skills, Knowledge & Abilities
Essential
- Able to undertake basic observations and aware of normal parameters
- Ability to challenge poor behaviour
- Role modelling good behaviour
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats with patients, relatives and carers and all members of the multi-disciplinary team
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Experience in prioritising own workload
- Experience in working without direct supervision
Desirable
- Previous experience as a Healthcare Support Worker or therapy assistant practitioner involved in direct patient care in a care environment
Education & Qualifications
Essential
- Level 4/Diploma in Health and Social Care, HN
- GCSE English (grade A-C) or equivalent
- GCSE Maths (grade A-C) or equivalent
Desirable
- IT qualifications or able to use Microsoft outlook, excel, word and PowerPoint
- Assessor qualification
Skills, Knowledge & Abilities
Essential
- Able to undertake basic observations and aware of normal parameters
- Ability to challenge poor behaviour
- Role modelling good behaviour
- Ability to praise and be supportive to others
- Ability to communicate clearly and effectively in English in both verbal and written formats with patients, relatives and carers and all members of the multi-disciplinary team
Experience
Essential
- Experience of working in teams under appropriate supervision as part of a multi-disciplinary team
- Experience in prioritising own workload
- Experience in working without direct supervision
Desirable
- Previous experience as a Healthcare Support Worker or therapy assistant practitioner involved in direct patient care in a care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Wye Valley NHS Trust
Address
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Wye Valley NHS Trust
Address
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Virtual Ward Sister
Cheryl Tyler
07538516329
Details
Date posted
26 August 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£28,392 to £31,157 a year Per Annum Pro Rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
229-IC-8241973
Job locations
Nelson House
Whitecross Road
Hereford
HR4 0DG
United Kingdom
Supporting documents
Privacy notice
Wye Valley NHS Trust's privacy notice (opens in a new tab)
Support links
© Crown copyright
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